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Reviews, get directions and contact details for Holiday Inn Express & Suites Surprise

Address: 16540 N Bullard Ave, Surprise, AZ 85374, USA
Phone: (623) 975-5540
State: Arizona
City: Surprise
Zip Code: 85374


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
We asked the front desk for air freshener because our room smelled a tad stale. About fifteen minutes later the GM of the hotel showed up to our room and informed us a few of the rooms on this floor had been smelling weird for a couple of days and would be happy to move us to a suit on a different floor. They could have easily given us some air freshener and let us be happy with our request. However, the GM took time out of his day to personally visit us and his solution was a display of his honesty and integrity. My only request is for there to be a non dairy milk and yogurt offering with breakfast. Other than that, the staff were friendly and attentive and the room was clean and fully stocked. Thank you for a wonderful stay.
7 years ago (30-04-2018)
Eugene was in the front reception. Very nice well mannered employee. I arrived so exhausted I didn't want to hear nothing but hear is your room key. He made us feel welcomed. Kitchen staff Amazed of how lovely they are and for new guest walk you through where everything is. Breakfast was good.
7 years ago (04-05-2018)
Good place. Not super expensive, but clean, helpful & comfy beds. They are also dog friendly (for a $20 per dog fee) breakfast included- 7-10a.m. The beds have bed bug protectors on them too, +++
7 years ago (13-04-2018)
This location is very clean, and centrally located amongst numerous establishments. The pool is nice and well kept, with a bathroom and section to rinse off. The staff is very nice and accommodating.
7 years ago (28-04-2018)
Nice hotel. Clean. We ordered pizza while we were there. Don’t recommend New you’re pizza. It was horrible! Yelp claimed that it was the best take out delivery in the area.
7 years ago (30-04-2018)
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