Honest Accurate Auto Service- East

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Address: 3905 Tutt Blvd, Colorado Springs, CO 80922, USA

Phone: (719) 638-1800

Website

State: Colorado

City: Colorado Springs

Zip Code: 80922

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Oh. My. God. Such amazing service! Did not know anyone in the auto service industry cared about their customers like this. Let me tell you about my experience. First of all when I arrived they greeted Me by first name and understood already the details of Prior phone call conversations. Then throughout the day they updated Me by text message and regular phone calls on the status and any price changes. Then when I went to pick it up, again greeted by name with a warm smile and then walked through a detailed explanation of the work done and the charges and what they recommend to prevent further issues. Then when I get to my car they have a branded ice scraper and some candy waiting for me. Pricing was maybe not the lowest but very fair. Clean atmosphere wonderful staff! I will go nowhere else from now on for anything!

 7 years ago (07-03-2018)

When things don't go as planned, that is one of the best ways to judge how conscientious a company is.  
I took my '98 4Runner to Honest Accurate Auto Service to work on a bad wheel bearing and get an alignment done. The bearing was fixed but the alignment report must have got lost since neither of us had it.  I took it back and they not only did another alignment, but they also offered me with a free oil change to make up for my wait time.
A couple weeks later, I noticed my hub cap was missing on the wheel they worked on.  I went back since they were the last ones to touch it to see if it was left in their shop. They remembered putting it back but said the springs may have been worn out since it's 20 years old.
Regardless, they ordered a replacement with no charge to me.
Rachel, Paul, Joe and the gang are very friendly and really want the customer to be satisfied.  They are trustworthy and make you feel like you're their most important customer.

      
      
      
 7 years ago (28-03-2018)

Very well organized business.  Everyone at Honest Accurate Auto should be very proud of themselves.  You guys went above and beyond and shattered my expectations.  Amazing shop and people.  Thank you Ted and Joe and everyone else that worked and took part in servicing my car.  Ol' Bessie is as good as new and stops like a champ.  I have told everyone I encounter about you and will keep recommending your services.

 7 years ago (05-03-2018)

If you are browsing Google reviews to find a auto repair shop to service your vehicle just stop right now because this is THE place.  The best shop I've ever taken my car for service.  Everyone from the owners down to the techs should be very proud of themselves.

 7 years ago (07-04-2018)

Top notch service and customer care. Shuttle service for an oil change and friendly staff! They couldn't find one thing that I needed to fix so I can confirm they are honest! I couldn't be more pleased!

 7 years ago (09-03-2018)

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Honest Accurate Auto Service- East

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