Tire World Auto Repair Tire Pros

Reviews, get directions and contact details for Tire World Auto Repair Tire Pros

Story

Your One Stop Store For Automotive Repair and Maintenance Serving Colorado Springs Since 1980

Address: 5690 Palmer Park Blvd, Colorado Springs, CO 80915, USA

Phone: (719) 380-7770

Website

State: Colorado

City: Colorado Springs

Zip Code: 80915

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:30 AM – 4:00 PM
Sunday: Closed

Update Info

Similar places near

Master Tech Automotive Service 288 meter I called these guys on a Saturday just before closing. They had me bring my car in an...

Phases Truck and Auto Repair Colorado Springs

Phases Truck and Auto Repair Colorado Spring... 604 meter I have been too Phases twice in the past year, as they have been highly recommended. ...

Patriot Auto Repair 879 meter I can speak for all of us, when I say it’s very stressful when taking a car to a mech...

Bowers Automotive 1 miles Took my 2007 Tahoe in for upper and lower ball joints, tie rod ends, both CV axles an...

Springs Auto & Truck Service Center 1 miles I went in with my car, asked to have the fuel relay in the fuse box checked, they tol...

Superior Automotive & RV Repair 1 miles Just a warning. Stay away from this place. They hide behind a LLC and i won a judgeme...

Elite Auto Service 2 miles Everyone here at Elite Auto are the greatest! They are the most honest people you can...

Airport Automotive 2 miles Gary and his team are great. They really care and know what they're doing. I suspect ...

Academy Car Care & Repair 2 miles The entire team at Academy Car Care it's so helpful and polite. They are also honest ...

Honest Accurate Auto Service- East 2 miles Oh. My. God. Such amazing service! Did not know anyone in the auto service industry c...

Aspen Auto Clinic - Tutt 2 miles The staff is extremely nice. Diane is very knowledgeable and we love her!!! They trea...

Express Auto Repair & Engine Exchange 2 miles Great small little place in downtown springs that offers individualized and personal ...

Craig Automotive Repair Service, Inc. 3 miles Absolutely Fabulous! My car was on its way to the junk yard and when I took it to Cra...

Pep Boys Auto Parts & Service 3 miles Twice I have been tricked into believing they could have my car in and out in a day. ...

John Senter Tire & Service Center 3 miles Best Mechanics in Colorado Springs co. Reliable, trust worthy And very caring custom...

ABRA Auto Body & Glass 3 miles This place is horrible. I was told my job would take a half hour and almost two hours...

Colorado Springs Automotive 3 miles These guys are awesome. I had an electrical issue with an old car, I've had it for a ...

Harry's HP Tire and Auto Repair 3 miles Bought new wheels and tires online, scheduled with Harry's auto and tire to have tire...

Reviews

Great service. I just moved here. Pricing seems appropriate and very competitive. I usually do my own work, but my tools have not made their way here yet. I knew what was wrong before going in. They seem very honest; didn't try to pile on unneeded repairs.

 7 years ago (13-01-2018)

This was by far the best experience I've had here! I've sent all my friends to this location, Brian and Jen and the rest of the people are very helpful and knowledgeable!!!

 7 years ago (10-04-2018)

They give you a fair price and don't try to change the price. Grest service. Jennifer was a professional.

 7 years ago (06-04-2018)

Great deal on Oil change! and they even gave me other recommendations for other fixes

 7 years ago (27-03-2018)

I don't personally retain the services of places like this simply because I work on my own cars. Nothing against them I just mow my own grass.  The only reason I was there was to pick up my buddy as he was getting work done there. I would have fixed his car myself but I was unfortunately too busy which is what led him here.

Listening to the employee talk to my friend was neither comforting nor confidence inspiring. They didn't give me the impression that they knew what they were talking about. It turned out that my intuition was correct if you read below.  It also seemed as if we were inconveniencing the employee by asking questions about a repair.  I definitely understand people have bad days but they need to keep that to themselves. It's unprofessional and unbecoming.

It turned out that tire world's recommended repair did not resolve my buddies issue and I had to end up fixing it for him myself a couple days later. 

I never write critical reviews for the sake of being critical but this was just a waste of time and money all together. I wish I had something positive to say but I can't think of anything worth mentioning on this experience unfortunately.

Edit- To the owner who replied, the chief concern was your employee's poor customer service and condescending tone. 

I shouldn't have to "speak up" about that as you suggested.  Your employees should be a little more cognizant of their behavior. 

Your employees should probably check their attitude at the door when they come to work and be a little more professional. I say again I realize we're human and that everybody has a bad day, myself included, but seeing as their responsibility is to interface with the customer directly, they should ask for a 10min break to breathe or take the day off if need be.

You mentioned in the reply that it is important to you to provide a positive customer service experience for the folks that walk through your door. Sounds harsh but one or more of your employees may have missed that memo.

I'm not trying to throw dirt on your business, this was simply how my experience went while there.  I just hope this was the exception. I wish you well, I mean that.

 8 years ago (23-05-2017)

Comment on this business

Map, Satellite View
Street View

to add Tire World Auto Repair Tire Pros map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=tire-world-auto-repair-tire-pros&id=162339&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/tire-world-auto-repair-tire-pros-i162339.html" target="_blank" title="Tire World Auto Repair Tire Pros">Tire World Auto Repair Tire Pros</a></p>

Tire World Auto Repair Tire Pros

Reviews, get directions and contact details for Tire World Auto Repair Tire Pros

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies