Hope Auto Company Chevrolet

Reviews, get directions and contact details for Hope Auto Company Chevrolet

Address: 1700 N Hervey St, Hope, AR 71801, USA

Phone: (800) 467-2054

Website

State: Arkansas

Zip Code: 71801

Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

The manager here hung up on me while I was making a complaint.  My overall experience with a sales associate left me humiliated I called to tell the manager, he hung up on me halfway or 5 minutes in.  I began to tear up and he didn't want to hear my experience just what word was so offensive.  If you do not know these people personally I would encourage you to make the effort and go somewhere more professional.

 8 years ago (06-06-2017)

Run away as fast as you can.  My Daughter bought a Mustang with a salvage title, and yes I know salvage title vehicles are "as-is".  However, the car was bought based on the carfax which showed it was totaled due to non-collision damage and there were no mention of the airbags ever being deployed.  Fast forward 6 months later and when we attempted to have the airbags replaced via recall, it was discovered that though the airbags were present, the device that deploys them was missing (clockspring) and that the control modules and sensors would have to be replaced as well due to the airbags have been deployed at some point.  When I called Hope auto to discuss this ($1300 to get the airbags working again) they were rude and completely uninteresting in standing behind what they sell (in this case a death trap to a 19 year old), and I ended up hanging up on them as they are worthless after the sale.  I'll add that we let them do an oil change once on the car after it was bought (They stated a system check showed everything was fine....lies) and they cross threaded the drain plug so on the subsequent oil change the plug was difficult to remove and had to be replaced.  That pretty much show the competency of the service department...if they can't do an oil change right then they probably can't do anything else right either!  Incompetent liars that sell lemons and deathtraps....stay away!

 8 years ago (07-07-2017)

I didn't take my vehicle to your dealership. Why are you sending me emails for Yvette Stockli? Send it to HER email. I don't understand your idiot mentality.

 7 years ago (08-11-2017)

I recommend this dealer to everyone,the service is amazing,from the moment that you get to the parking lot they help you ,very professional, friendly,and more than that work with you to help you get what you need, thank you to Chris Howard Jose and Mr Gary  W. Blessings

 8 years ago (10-01-2017)

Very accomodating in regards to financing your new vehicle..customer service is great..I HV purchased 2 cars from them..

 9 years ago (04-08-2016)

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