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Landers Ford

  1. Arkansas
  2. Arkansas Car Dealer

Reviews, get directions and contact details for Landers Ford

About

Landers Ford is much more than just your neighborhood Ford dealership. We’re part of the Penske Automotive Group, which means that our job isn’t done when you drive off our lot in a new car.

Story

Landers Ford is proud to be home to one of Central Arkansas' best selections of new Ford vehicles. We also have a number of Certified Pre-Owned Fords, used Fords, and used cars from other automakers for you to choose from as well.

Address: 19501 I-30, Benton, AR 72015, USA
Phone: (501) 574-9915
[email protected]
State: Arkansas
City: Benton
Zip Code: 72015


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: Closed

Update Info
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Reviews
Let me just tell you to start with that I love my car. 2012 ford explorer, but that means nothing if you don't have the great sales team that landers ford has. Brian Fitzhugh and James Bryan sold us a car at a great price. When I went looking for a new car ford wasn't on my radar. But that quickly changed when the sales team listened to the details of what I was looking for. Right away the knowledge of this team knew exactly what I needed. They didn't show me a bunch of cars that didn't fit my wish list. The first car they showed me is everything I wanted and more. No nonsense, no trying to up sale, no let's look at this or that. In today's world who has time for that? When we went to sign papers they went out of their way to make sure everything was ready and time efficient. There is no reason for me to ever go anywhere else. This place far surpasses any other dealership I've done business with. They go completely out of their way to satisfy the customer. After the sale we noticed that the key pad on the door didnt work. James fixed it for us at no cost to us. Service after the sale gains repeat customers and this team has done that. On a scale of one to ten this place is an 11. Oh and did I mention I LOVE MY FORD from LANDERS in Benton
7 years ago (28-02-2018)
The staff worked hard to answer all of my questions and concerns. Johnathan my salesman made sure I was kept up to date on the progress of everything. The entire staff was very polite and helpful. I recommend them if you are in the market for a new or used car.
8 years ago (07-10-2017)
This is the kind of dealership that makes people afraid to go to dealerships. first of all, we weren't shown the huge dent out of the back plastic piece of the vehicle when we test drove it and said we were interested in buying it. This vehicle is certified, going through 172 point inspection, so it's hard to believe it was missed. If we had bought the vehicle, without noticing that first, we would have been stuck with the repairs ourselves.We insisted on them fixing that for the sale to go through. Second of all, we were told that 3.75% was the lowest percentage we could get. After making a call to another Ford dealership, I was informed Ford has special financing for certified vehicles. When the car salesman came back I asked for him to check again on the financing bc I know there is a lower rate for certified vehicles. Within minutes he came back and said they can do 2.99%. It's hard to believe he didn't know about the financing , and even worse, the financing people didn't let me know. They tried to get away with selling the vehicle to me with a higher interest rate. Third, my wife and I asked if the price of the vehicle could be lowered at all, even by $500. We were told no, our salesman even brought over a manager and explained it was the lowest they could go.The next day , I went to show a co worker the vehicle I bought online and saw the price had been dropped by $1000. Whoever did that didn't know the vehicle had been sold the night before im assuming. I called back and insisted that I be sold the vehicle at that price bc we specifically asked if the price could be lowered and we were told no at the time of the sale the night before. After being at the dealership for over 3 hours I was able to walk out with the keys in hand of the vehicle we bought. Buying a vehicle you are promised a full tank of gas. I followed the salesman to a gas station to gas up, and was only given $30 worth, which didn't even fill up my SUV. So that again was a misconception. Fast forward weeks later, still not getting anything from the bank about payments, I called the bank and the dealership had given them a wrong address. So if I hadn't of called I never would have received any kind of mail from them such as paperwork for payments, and any other important documents. Also, the console of the vehicle had something spilled all inside and was filthy. When I buy a vehicle I expect it to be clean, which is why I didn't check it before buying it and driving home. I didn't figure it was worth the hassle to bringing it back to have them clean. But from now on I'll sure know to check thoroughly before buying. My overall experience with this dealership was horrible and I will never be back . This is what makes people not trust car salesmen or dealerships!And I have paperwork to back up everything I'm saying. Such as the documents showing the previous sales price and interest rate they tried to "stick me with."
7 years ago (29-01-2018)
We spent the day with Mr. Tommy Ward and they were able to get my son into a 2016 Impala! My son is 19 and this was his 1st car. He wasn't not treated any differently because of his age and that was greatly appreciated!
8 years ago (26-12-2017)
I had an awesome experience at Lander's. Terry Woodfork was an awesome salesman. He listened to my needs and wants and made it happen. I will recommend anyone looking for a car to go to Lander's Ford in Benton and see Terry.
8 years ago (26-12-2017)
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