Hy-Grade Steel Roofing System

Reviews, get directions and contact details for Hy-Grade Steel Roofing System

Address: 2 Airpark Pl, Guelph, ON N1L 1B2, Canada

Phone: (855) 494-7233

Website

State: Ontario

Zip Code: N1L 1B2

Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 7:30 AM – 1:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

We have just had installed a Hy-Grade roof on our house, and we are highly satisfied with the quality of the materials, the installation, as well as the look.  From the get-go Hy-Grade was easy to contact, returned calls very quickly, and our estimator/salesman answered all questions politely and knowledgeably (and he was even present helping on the first day of installation).  Our installers worked very efficiently, spent all the time required to shim our roof, and completed the work in a timely and organized fashion.  I must say, so far (it's been a few days only) four neighbours have complemented us on our roof, and we are more than pleased with the aesthetics.  Our roof does not 'stand out' as a metal roof, but rather has similar lines and pattern to a standard shingled roof.  I feel reassured with the warranty, and am so relieved that we no longer have to 'reassess' our shingles after every difficult winter, and continually count down the remaining years until, once again, the shingles must be replaced.   From a simple mathematical point of view, alone, this roof is going to save me a lot of money over the long-term, as well as improve the value of my investment in this house.  I recommend this company, this product, and the installers; it is nice to know that there are still companies out there that care about the satisfaction of their clients!

 8 years ago (31-07-2017)

We wanted a roof to last 'forever'.  We had a windstorm and lost our gazebo which decided to take a chunk of roof....also when putting an extension onto the house, we needed the 'hole' from the old chimney covered.  Hygrade did both these repairs, extremely quickly and very inexpensively.  We have recommended this product to our son and my sister (she used it at her home and cottage)

 8 years ago (02-11-2017)

We regret our decision to invest our new roof purchase with Hy-Grade Roofing.  Their customer service is terrible.  They are very attentive until they have your money.  Our roof was installed on April 26, 2017 it is now September 20 and our issues have not been addressed as promised.  Our sales representative gave us his word that he would make sure that our concerns with our roof were resolved - have not heard from him since May 25, 2017.  We email, we call and we even mailed a letter and pictures of the poor workmanship on our roof - still no response.  Buyer beware, the caulking and screws they use do not match the colour of your roof.  Apparently they only use one colour - charcoal grey - at least that is what we were told and what they used on our black roof.  Ask questions about what it is you are really going to receive and make sure you hold back the allowable 5% until you are satisfied.  Be aware you cannot hold back anything if you use their financing services.  We thought we were signing up with the best, but we were very, very wrong.

 8 years ago (20-09-2017)

Great service provided! Friendly, knowledgeable and fair. The crew that installed the roof were very friendly and worked hard. We absolutely love the look and quality of the roof.  We'll use them again when we need our next steel roof in 50 years :)

 8 years ago (02-11-2017)

So far so good with the roof. Only quibble is that you should make sure to talk to the owners face to face when you come do the followup inspection after completing the job. Don't just inspect then leave without taking to someone.

 8 years ago (08-11-2017)

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