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Infinite Cycles Bike Shop - Highland/Lehi

  1. Utah
  2. Utah Bicycle Store

Reviews, get directions and contact details for Infinite Cycles Bike Shop - Highland/Lehi

Address: 1678 Timpanogos Hwy, Lehi, UT 84043, USA
Phone: (801) 523-8268
State: Utah
City: Lehi
Zip Code: 84043


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: Closed
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Update Info
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Reviews
Stopped in for completely unrelated stuff dealing with a mission screw on my wheelchair. Immediately jumped in and helped me solve the issue and got me on my way. Grade A service and staff.
7 years ago (31-01-2018)
What right do you have tapping into my phone just because I walk into your store for a minute because of that I will never return
8 years ago (23-01-2018)
Purchased two bikes here, one we love. The other was not a good fit for my boyfriend. When we purchased it, it had some tiny scratches, but we didn't care. We went to return it a few weeks later (or switch it out) and they would not accept it. It had been ridden once. They said these scratches and some dirt on the tires made it impossible to return OR exchange. They have a SEVEN DAY return policy. I don't blame the employees, but there are some shady business practices. Also be aware of their 0% interest financing, after 6 months it's 30% compounding interest.
8 years ago (10-09-2017)
They have every thing you need from a bike to a local motors verrodo wich is a electric drift trike. Had a great experience because they found out what I needed found the closest thing that would work for me and got it also cheap prices on amazon the tire that I was looking for would have cost me 20 to 50 dollars and here it was only 15 dollars. Loved it will for sure come back for the next item I need. Thank you infinite cycles. You guys are the best.
8 years ago (10-10-2017)
This review is mostly a review of Cannondale itself. The guys at the shop have been nice but I can tell they were bugged by Cannondale not taking care of us. I have spent over 6K on Cannondale bikes at this store. I bought my wife an upper end Cannondale SupeSix Evo (they are Cannondale dealers). This bike was expensive and purchased at full price because it was the color she really liked. On her third ride out her rear derailer got caught in the spokes and fractured the frame clean off. We realize there was some user error in this but the rear derailer should have snapped as designed at the hanger to prevent frame damage. This leads to only two conclusions: 1. The rear derailer is designed defectively and should have snapped at the hanger or 2. The Cannondale frame is exceptionally poorly made. We took the bike to the shop. The guys at the shop said they had never seen anything like this and that they would send a work up to Cannondale for warranty replacement. Cannondale responded by saying that the failure was user error and did not acknowledge the widely known fact that the HANGER should fail before the frame. Keep in mind the frame broke on the third ride out on a $3500 bike. We had to buy a new frame full price for $1500! Cannondale didn't even offer a discount on a new frame. I do have to say kudos to the shops for taking all our parts off and putting them on the new frame for free. I know for a fact that other companies like Fezzari will cover damage like this because I know Fezzari customers who have had similar things warrantied. I am extremely disappointed that after spending this much money we were treated this way by Cannondale. The Cannondale warranty apparently is useless so you may as well throw it away when you get the bike. I'm hoping Cannondale will see this review and be embarrassed by their customer service and the tough position they place their dealers in when situations like this arise.
8 years ago (03-09-2017)
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