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Reviews, get directions and contact details for Inn at The Colonnade Baltimore - A DoubleTree by Hilton Hotel

About

The Inn at the Colonnade is ideally situated in the heart of Baltimore's most fashionable districts just across from Johns Hopkins University and less than 3 miles north of the Inner Harbor. www.colonnadebaltimore.com

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Address: 4 W University Pkwy, Baltimore, MD 21218, USA
Phone: (410) 235-5400
State: Maryland
City: Baltimore
Zip Code: 21218


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I attended a 3 day seminar at this location. I did not get a room. The place was nice looking and clean. The customer service( front desk and dining hall workers) was bad. I called this location to inquire about where to park...was put on hold for nearly ten minutes. During the seminar I went to the front desk to ask where vending machines were..I was directed to their lunch buffet with attitudes...I did not want lunch at that time...I wanted some candy. When it was time for lunch...all 3days the waiters had one job to do...bring me a drink. Took forever. Attitudes from them also.
7 years ago (23-04-2018)
My boyfriend and I got a Suite and it wasn’t anything more than a regular room, more expensive. It said there was a whirl pool tub and a jetted tub/spa bath... but it was a regular sized bath tub with jets. One fit 1 person. No fridge in our room. The rooms were clean though and the bed and TVs were nice. Other than the tubs and the over pricing for the same quality as a regular room, the stay was nice. Also, the breakfast isn’t complementary, which is a down fall. Food was expensive.
7 years ago (23-02-2018)
A small mistake ended up costing me over 100 dollars. I accidentally left my suit in my room after already leaving Baltimore, and after the anxious next few days of me checking in with them, they were finally able to let me know they had it and would be able to ship it back. I was relieved, at least until I got the invoice! They overnight shipped this thing in an oversize box, something i neither wanted or expected, given the fact that I told them there was no particular urgency except that I wanted to know it had been found. The invoice was 110 dollars, which really hurt me as someone still in college who was visiting for grad school. Don't get me wrong - the hotel itself was nice, and it was my mistake original, but it spiraled and the whole experience left me with a really sour taste in my mouth.
7 years ago (06-05-2018)
Will never stay at this hotel again. As a business traveler it is not conducive to that type of schedule. No breakfast available until 7am and food service/bar closes at 10pm. No coffee service in the morning at all unless you use the coffee maker in your room. I did use it and it leaked all over the counter top and floor. The HVAC sounded like someone rattling a can all night in my ear. After arriving at 10:30 pm it would have been nice to eat and get a descent night sleep. The only positive remark I can make as the room was good sized and clean
7 years ago (16-04-2018)
Undergoing renovations but the front desk was terrific and helpful. Rooms are nice and location is terrific. Great place to stay if you're in Baltimore and don't need to be on the Harbor.
7 years ago (12-04-2018)
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