Jared The Galleria of Jewelry

Reviews, get directions and contact details for Jared The Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Greensboro today.

Address: 4405 W Wendover Ave, Greensboro, NC 27407, USA

Phone: (336) 855-0578

Website

State: North Carolina

Zip Code: 27407

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

I will not be returning to the Jared in Greensboro.  Let me preface this story by saying that the Jared in Cary, NC where I received the engagement ring is a five star location in my opinion and I received some of the best service there.  Today, my fiance and I went into the Jared in Greensboro, NC to get the ring resized and take a look at some wedding bands.  We went in the store and patiently waited for someone to help us.   We had multiple service members pass us and not say one word, not even, we will be with you in a minute.  Multiple guests came in behind us and were taken care of right away.  At the end of patiently waiting we had guests in the store start to apologize for them saying they are sorry we have not been helped yet.  After waiting in the store for 30 minutes and not being acknowledged by any service member we left.  This is the worst customer service I have ever received.  I work in the hospitality field as a manager and this kind of service is unacceptable.  I will not be returning to this store ever again and I suggest you don't waste your time.

 7 years ago (06-01-2018)

Customer service was awesome. I took my son in there (big mistake) but the reps were patient. I got a new guy but he was helped out by the other reps and made the experience easy. They have a lot to choose from in their store

 7 years ago (10-12-2017)

I love this place I do alot of business here and have never had a problem with customer service or anything. The manager Jodi is awesome whenever I go in the store she recognizes me by name. Keep up the good work.

 7 years ago (07-12-2017)

Don't go here for repairs! Went in one day to see if I could have my bridal set resized I was told it would be 100 dollars by the counter girl named Molly inspected it and everything,saying it looked good nothing wrong.  Went in two days later when I had the cash, because they said they could do it same day. An Indian gentleman was there that day (didn't get his name) then told me that all my stones in my ring were loose and the prongs were warn down (I have had my set a week) he then told me it would be 190 dollars to fix. I was okay paying 100 because I could get it quicker than most places but not after they gave me the run around.  I went to Lane's in Burlington and got them sized for 58 dollars and about a week and a half turn around time. Both were sized down one full size and are 14k white gold. (In case you want to know rough pricing of the other place.). Bottom line if you don't want to get treated terribly go to an independent jeweler or one of the other big box stores.

 7 years ago (14-10-2017)

This is by far the worst establishment I have ever done business with. If there was an option to not give a star I would. First the salesman lied to us about the custom ring. He said it would take 2 weeks and then conveniently left for India for a month. I did not get my ring back for over a month and a half. I had to constantly call the store to see where my ring was and when it would be back to only find out that it  was sitting at the store because they were so lazy to even look. Then let’s have things get better... the credit agency was sold. Fine that happens but what does not happen is the large man in Jared took our $800 payment because we were promised that we would have 0 interest if we paid a certain percentage. HE APPLIED THE PAYMENT TO THE STORE. We have essentially lost out on $800 due to the incompetence of this dumbass and now we th customer have to prove that we paid.  This would not be an issue if we were directed to the correct people from the banking service. We have to jump through hoops when Jared had NO problem taking our money but we have to prove they did...The store manager (the previous lying man who went to India) also has never returned my email about why he lied about the length of me getting my ring back. Still waiting for this email since oh ummm October 2017. 
To make everything better, our online account will never let us log in using the correct information. Our password always has to be reset. Our online payment has now been tripled for no reason. If you try to call Comenity Bank, none of the representatives have had proper training as they all say something different and can not deliver a definite answer. If I could return this ring I would because they have made my wedding be a thing that I hate. As if planned isn’t hard enough, but now I have to look down at my hand and have regret instead of happiness. DO NOT BUY FROM THEM. I REPEAT, DO NOT BUY FROM THEM.

 7 years ago (04-02-2018)

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Jared The Galleria of Jewelry

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