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Reviews, get directions and contact details for JCPenney

JCPenney
Address: 400 Westminster Mall, Westminster, CA 92683, USA
Phone: (714) 892-2040
State: California
Zip Code: 92683


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Reviews
I purchased a refrigerator from this store and the sales experience was great. However , the installation department was very unprofessional. After 3 attempts to have the install done I am going to get a refund and go somewhere else. While I love this store, this was a horrible let down. No one every called to let us know the install status, we would have to call them to find out they don't have the product. All three times!! Really.....
8 years ago (29-09-2017)
Excellent service from this lady in the returns department don't know the name there was no name tag
8 years ago (20-11-2017)
Thought I had a great experience until it took an awful turn. Found the perfect dress in the wrong size so the woman volunteers to order the correct size for me. When I get the email at home it says she order the wrong size. After 40 minutes on the phone and 3 people redirecting me- I'm told they can do nothing. After asking to talk to a supervisor they can magically cancel the order. Still don't have a bridesmaid dress but at least I don't have one in the wrong size.
8 years ago (26-06-2017)
Womens dept was chaos! Had to wander around to find what I was looking for? The male who checked me out, Viet was very courteous and very nine!
8 years ago (26-08-2017)
I find great buys on men's clothing and men's shoes. The shoe department was a bit messy, but I found what I needed.
8 years ago (31-10-2017)
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