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Reviews, get directions and contact details for JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Cape Girardeau.

Address: 200 N Mall Entrance, Cape Girardeau, MO 63703, USA
Phone: (573) 334-2881
moc.arohpes@ecivresremotsuc
State: Missouri
City: Cape Girardeau
Zip Code: 63703


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
JCP has the absolute WORST customer service I have ever experienced. Placed an online order for store pickup (which I have prev done many times). This time I was charged twice for one order. There is no email or chat option. Took time out of my insanely busy day to call and there is no resolve. I have spent time with 4 different agents, including a supervisor, 30 minutes on hold and NO RESOLVE. I still have not received my money back and at this rate never will. Horrible horrible service.
8 years ago (10-01-2018)
I shopped today in women's clothing, jewelry, shoes, & cosmetics departments. Every dept associate treated me with respect and were happy to help me. The jewelry dept associate went well beyond helping me, she was so knowledgeable on the jewelry items, treated me as a highly valued customer & even found a coupon I didn't even know I was eligible for. Kudos to the associates today, especially the jewelry dept.
8 years ago (17-11-2017)
This store is VERY disorganized. There were piles of trash in multiple locations through out the entire store. I was very disappointed with how many clothes appeared to just be slung throughout the store. And the shoe department looked as if it hadn’t been organized or sorted through in months. There were shoes dumped all over the isles and boxes tossed every where.
7 years ago (17-03-2018)
All employees were very nice and cordial. Except the lady in children's, seemed to be scowling. JCPENNYS is the only place I can find clothes, shoes, underwear to fit. I even get regular compliments on the jewelry I get from there.
8 years ago (08-09-2017)
Their jewelry department is awful. Whoever they outsource to for sizing and repair is terrible. Absolutely no quality or craftsmanship. They sized my wedding band down too small and my diamonds have been falling out for the past 3 years. When I talked to the manager, her response was crude and very rude. DO NOT buy from JCPenny's!
8 years ago (03-10-2017)
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