JCPenney

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Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in St. Cloud.

Address: 4101 W Division St, St Cloud, MN 56301, USA

Phone: (320) 252-6020

Website

moc.arohpes@ecivresremotsuc

State: Minnesota

City: St. Cloud

Zip Code: 56301

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

I have never been hurt more in my life than when I shopped at JCPenney today.  I asked a worker there with the name tag Bri where the women's sizes were.  She told me they were upstairs, and as I walked away, I heard her say to another worker, "We don't carry her size, but we have sheets that would fit her massive body."
I am a plus sized girl, but I have never been treated so horribly in my life.  I am only a 1X, which JCPenney has always carried.  I am shocked that a woman like that would be allowed to work there.  Needless to say, I will no longer be going to this store or any other JCPenney.

 7 years ago (09-03-2018)

I have been standing at this jewelry counter for 15 minutes now. There have been 4 employees that have seen me, the one who is actually working the counter seems more interested in her phone than the fact that she has a customer waiting. Oh where did she go.....? Not over here to assist me. Maybe it's her mandated union break... Oh there she is, still on her phone.... Ugh.... Service here sucks, it always has.

 7 years ago (17-01-2018)

I gave this rating because Annette who's my stylist at St Cloud,  is awesome and has been doing my hair for several years and she always does a Fantastic job!!! She always goes out of her way to make sure everything is perfect and that I love my hair.

 7 years ago (28-10-2017)

To the St.Cloud JCP I would give zero stars if I could. Totally disappointed, frustrated, and fed up.
At the beginning of November my husband and I went in to shop for a fridge and a couch because there were good sales on those items for Black Friday. We opened a JCP credit card, and ordered the fridge and couch we wanted (both great prices!). We left happy. The delivery for the fridge was set to be delivered in a week, the couch in 3 weeks. Not bad.

The next day we got a call saying the fridge order was messed up and would be delayed a week. Not the greatest, but not the worst. Fridge came in 2 weeks and we were happy with how it looked/worked.

3 weeks went by, and still no delivery on the couch. Went to the store, and after looking for quite some time found someone to ask about the order status on the couch (we never got info for how to track the status of our order, and also no confirmation email for it in those 3 weeks, so I was concerned). The woman told me that it “actually takes 4 weeks”. Still didn’t get it at the 4 week mark. Went back, and was told by a different person, “That’s odd. If you don’t get it in 6 weeks you should be concerned.” Almost at the 2-month mark now and still no couch... (at one point they called the manufacturer to make sure that they actually received our order, which they did).

Since we got numerous $10 in-store credits for our purchases, we decided to use the credits toward curtains. Ordered those in-store, and 4 days later received an email saying our order was cancelled because our payment method (our JCP credit card) was not “approved.” I’m sorry, but if I can order a couch and a fridge on the credit card, there should be no reason why I can’t also order curtains. Not only that, I had used the same card in a transaction 5 minutes after the curtains, that was approved. The email had a phone number to call to straighten things out... there was a 47 minute wait. 

Ridiculous. Just ridiculous. I understand that there are more orders close to the holidays and things may be behind schedule, but screw ups on every order we’ve made, and shipment schedules nearly 3 times longer than promised is unacceptable. Hopefully our recent experiences with JCP are just flukes, however once we get the curtain ordeal straightened out, we have SERIOUS doubts as to whether or not we will EVER go back.

 7 years ago (13-12-2017)

I like the variety and there are always good deals. My biggest concern is that no matter when I'm here, I always seem to wait a long time to check out. Not sure why this is such a long process. 

 7 years ago (03-09-2017)

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