AT&T

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AT&T of St. Cloud helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: Space E0008, 4101 W Division St, St Cloud, MN 56301, USA

Phone: (320) 202-9700

Website

State: Minnesota

City: St. Cloud

Zip Code: 56301

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

I've now been standing here for 30 minutes and 4th on the list still.  I've seen 3 employees,  1 is actually assisting someone.  The other keeps wandering in and out of the back room and the manager took my name but is doing nothing else. All I need to do is drop something off.. phone reps already did everything.  Att at its finest.

 7 years ago (13-03-2018)

Lately I've been less than impressed with AT&T.  The St.Cloud store has been hit or miss with service reps, but we recently discovered that a store rep. removed a discount that was applied to our bill but didn't re-add the discount when they were supposed to.  The store admitted it was an error but instead of owning up to it, they credited the account for a few months and said the rest is "our fault for not noticing". That's about the worst customer service I've experienced in a quite a while.  The manager wasn't even willing to show his face and explain; he sent the sales rep to be the messenger.  Poor Management and poor service.  About the only saving grace was the that the rep we talked to was nice.   I can't say Sprint or Verizon are any better, but I am certainly considering giving them my business when my contract is up.

 7 years ago (27-12-2017)

They do not understand what good customer service is. Never before have I been told by a customer service representative. "That's not my problem." Seems that they are no better than the Reps on the phone where you have to beg them to connect you to a person in the united states. Cancelling ALL AT&T services including Direct TV and Internet.

 7 years ago (29-10-2017)

In store, the guy was great. Trying to call them in the last few days and get help that I can’t get online and no one answered. I called for days, and called almost every hour and still had no answer. If I could I would go to the store but I can’t and I still need assistance with my account. Their call service sucks.

 7 years ago (26-09-2017)

Bad service ever. Whatever we ask the guy not help and neglect to do our request service.

 7 years ago (05-02-2018)

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