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Reviews, get directions and contact details for Jeff's Auto Repair

Story

Jeff's Auto Repair has been providing Puget Sound customers with unsurpassed auto repair and outstanding customer service since 1980. With our many years of automobile repair experience we have learned that clear communication with our customers is vital. Our philosophy of employing only honest and dedicated professionals has made us stand apart from others in our industry - our auto mechanics are ASE certified and highly trained. The rapport with our customers makes Jeff's Auto Repair feel right! Our facilities are located in Seattle, Renton, Lynnwood and Edmonds.

Address: 9702 Sand Point Way NE, Seattle, WA 98115, USA
Phone: (206) 525-2726
State: Washington
Zip Code: 98115


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
I've taken my car to Jeff's a few times and the service has always been excellent. The first time was when I had a tail light out-- even though they had to use a special tool to access the light bulb (taking extra time/effort) they still refused payment saying the bulb itself cost "cents". Later on I needed the brakes worked on, and they talked me through everything they found and everything they proposed to fix, including the cost of each step/component, before asking my consent to proceed. The explanation was extremely detailed and got down to the basics (which I needed) without coming off as condescending. Overall I am very satisfied with the work done and the customer service.
8 years ago (23-11-2017)
Car service was good at first glance as far as I can tell. A little expensive, but that might just be the area. People were nice and transparent about the range when my car would be ready. Disappointed that I was not told there was a AAA discount, even though the guy asked me if I had AAA while checking out. I didn't realize it until leaving when I saw the sign for AAA discounts on the door. He told me I'd receive "double discount" next time I come in, which is a little unfair, because now I need to have another reason to come in (and be charged another ~$300) to even make that up. It's 2017, you can issue a refund and then ring up my card again! Only reason for 4 stars instead of 5.
8 years ago (08-11-2017)
Jeff's has been terrific. They take care of all seven of my cars. They have always done a good job and explained the issues clearly. Even if things don't go as expected they always made things right. I recommend they highly.
8 years ago (24-07-2017)
I have been going to Jeff's for years. I am always please with the service I am provided. Doug and his staff are more than professional and a pleasure to talk with. We take all our vehicles here and have yet to be disappointed.
8 years ago (31-08-2017)
I only got a est but very nice and helpful
7 years ago (26-12-2017)
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