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Kay Jewelers

  1. Briargate
  2. Colorado Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Colorado Springs today.

Address: 1710 Briargate Blvd, Colorado Springs, CO 80920, USA
Phone: (719) 593-7002
State: Colorado
City: Colorado Springs
Zip Code: 80920


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info
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Reviews
I need an engagement ring for my lady. Went there only knowing some stuff my lady would want. And the manager Sean helped so much not only picking out a great ring but help hit all the marks I knew my lady would want. When she’s says yes (hopefully) I will be back there picking out wedding bands. They were amazing. I loved my experience there.
9 years ago (11-10-2017)
Had an amazing experience! The manager Sean custom made my ring and I absolutely love it! Couldn’t have made the experience any more easier or enjoyable! Thanks!
9 years ago (20-11-2017)
Kay jewelers thinks it's okay to lie and defraud customers. My husband bought me an engagement that was on sale! The original price was 2400 and we bought it for 2000. I had a trade in and that was being shipped so once it arrived we received $750 off. Their trade in policy only states that the value must be double on the new ring and it must be dimonds. The ring is now $200 less then when I bought it and it's well within the return period. I asked for the discount and they said no because the trade in is a discount. The trade is they gave me the value of a ring they already received money for and now get the ring back to resale. It's not a discount they already have the money. I called customer care because I can't find any policy online saying that a trade in is a discount. Not to mention the ring was already discounted $400 so how come all of a sudden I can't get a discount I already received. They said they don't have to make it public information and the only way I will know the policy exists is to ask and be told but as a consumer I have no right to the policy in writing. I fail to understand why they are making this a problem. They are selling my ring for 1799.99 to everyone right now and they already have the $750 and ring for the trade in and yet they talk to me like I am unreasonable. It's $200 and I am asking them to honor the public policy they laid out which doesn't state trade-ins can't be used with an onsale item which isn't true because they already deducted it from an on sale item.
9 years ago (04-07-2017)
If you’re looking for a jeweler that will keep your engagement ring for months, never call you, make promises they cannot keep and trick you into signing for a custom wedding band that is completely WRONG (even the size but they insist that their 100% customer guarantee will take care of your concerns after the wedding), then you’ve found the right place. I finally have my engagement ring back after 7 months! My custom wedding bands are GORGEOUS but my husband and I will NEVER do this again. The whole situation was a huge nightmare. I'm not even sure I can bring myself to allowing ANY Kay's location to clean my rings which my warranty requires. I'd rather risk damage.
9 years ago (08-04-2017)
Read the reviews and let me just say two things, one some people I guess just do not realize the time and effort that goes into making CUSTOM jewelry and secondly the management staff has improved greatly in the past year or so. I have been going to this Kay's for several years now and have seen much improvement in customer service with the changes in management. I also have had several pieces made for me, not by Sean however since, although he is the one that drew my design, he himself has no control over making it. So to know that makes the "custom process" easier. Sean has been nothing but amazing and I would go nowhere else because of him. Let me explain, I wanted a new bracelet for myself for Valentine's Day and order it among the rush of Christmas, Sean was upfront that it would be hard to get it done due to the usual 8 weeks timeframe and the fact that it was Christmas and the shop was more busy than usual. He kept me in the loop as best as he could along the process( it was Christmas time after all) and not only did I get it by Valentine's Day but it truly was perfect! So nothing but five stars for this place!
10 years ago (28-02-2017)
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