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Kay Jewelers

  1. South Carolina
  2. South Carolina Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Simpsonville today.

Address: 668 Fairview Rd, Simpsonville, SC 29680, USA
Phone: (864) 228-9688
State: South Carolina
Zip Code: 29680


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews
Now I will say I didn't get my wife's ring from this specific store, but we decided to go to this store on account it was closer than the mall. We only brought her ring up to this store to have it resized on account that it was a little to big to begin with and we thought that it was fine since your finger changes sizes over the different seasons, better to be safe then sorry we decided to get it sized a little smaller and have it sent out. The young red headed lady assisted us with it and said it will be back within two weeks. We waited two weeks and came back to get her ring. We walked up the front desk and asked if her ring was here and at that time we had a black haired lady that was very friendly and went to fetch her ring from the drawer under the counter, once she had return from finding the ring she stated that her ring was never sent out and that the paperwork was filled out wrong. No big deal accidents happen. The manager got involved and insured us that within 10 days the ring will be back and everything will back to normal. Well we waited 10 more days for the ring to return and finally on the 10th day I received the call saying it was in. That same day we went to get her ring, once we got it instantly we knew something was wrong because the two bands didnt line up meaning they didnt measure up to the engagment ring. The same lady I dealt with stated "oh both rings were suppose to be sent out." Not knowing that she was the one who helped us the last time and didn't think that she could have done it. The same manager got involved and said to give it a few months when the weather changes, it should line up perfectly. I knew that they were trying to get us out because they didn't want to admit that they made a mistake. A few days later I took the ring up to kays in the Haywood mall and explained what was going on and they helped me get everything situated and her ring sent off again, they even took pictures and showed me the work order that was sent off. Needless to say I will not be going back to this store ever again. I got this ring back in October 2017 and gave her this ring on January 1, 2018 on account this is the ring she always wanted and I wanted to surprise her with it. My wife has not even had this ring on her finger for not even a month yet.
9 years ago (29-01-2018)
Shopped for a plain gold men's wedding band, and was quoted TWICE as much as Clark's Fine Jewlery down the street. Avoid Kay at all costs. Looks like you spell Krooks with a K too...
9 years ago (02-12-2017)
The people here are so friendly. Great customer service!
9 years ago (10-11-2017)
They were extremely helpful. We were looking for a ring and they had it. However, the one they had the center stone had a visible imperfection. I told them I did not want that particular one. The manager ordered in 3 more for me to look at. One of them was absolutely perfect! She helped me determine the size that I needed and sent it off. It came back a couple weeks later and it is wonderful! I went back another time because I had bought a watch somewhere else that needed some links taken out. They did it without charging any extra. The staff also remembered us when we came back. They are extremely nice, helpful, and personable!
9 years ago (28-03-2017)
Always friendly service and knowledge staff.
9 years ago (01-08-2017)
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