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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Knoxville today.

Address: 11357 Parkside Dr, Knoxville, TN 37934, USA
Phone: (865) 966-9018
State: Tennessee
Zip Code: 37934


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
I was in this store in early Jan for first time. My sister purchased a watch. She was asked by the sales lady if she wanted the extended warranty. She said no. After she purchased the watch she had the band adjusted. I continued to look at the jewelry and was interested in looking at some rings. No one from sales staff asked if I wanted to see anything. The sales staff just stood behind the counter and talked. After my sister picked up her watch she notice on her receipt she was charged for extended warranty. We had to make another trip to store to get a refund :( Also the sales lady didn't even set the watch to correct time or date. I asked sales lady to set it since we had to wait for the refund. I will never come back to this store.
7 years ago (24-01-2018)
Was a regular customer here. Bought several pieces of jewelry here for my wife and myself. Was going Christmas Shopping here until I noticed their Concealed Carry Policy they placed on their doors. Guess I will find another jewelry shop, that doesn't mind law abiding citizens that want to protect themselves and their Loved ones, to spend my money.
7 years ago (28-12-2017)
Very friendly staff and great service. Been shopping at Kay’s since 1995!
8 years ago (19-11-2017)
I am so satisfied with my purchases and experiences with this store. Missy and Miranda are two of the sweetest people I've ever encountered in customer service. I had begun to doubt my purchases with Kay until I was helped at this store. Missy went above and beyond on any issue I've brought to her attention, even though none of them were her fault or the Turkey Creek store. I appreciate the customer service I get from this store and I will be returning and suggesting this location to my friends and family.
9 years ago (07-10-2016)
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