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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Knoxville today.

Address: 7600 Kingston Pike, Knoxville, TN 37919, USA
Phone: (865) 691-0045
State: Tennessee
Zip Code: 37919


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
I love Kay jewlers or I did until I visited the west town mall location!!! I came in for my inspection and figured I'd get some returns done while they inspected my stuff knowing that it would take some time as I have 8 pieces instead of them starting on my stuff they help everyone else so needless to say they haven't even started mine when I return then the employees stand around and have a 30 minute conversation before starting on my jewelry when I returned and I'm top of all that the 2 younger girls working had a major attitude in conclusion I will never come back to this store!!!
7 years ago (07-01-2018)
The Manager there was very helpful with the simplest requests. I will definitely go back whenever I want to get married and I look for a ring.
7 years ago (04-01-2018)
They won't waste their time with you if they think you don't have money and the sale is more important than the occasion. If you go here ask for Miranda. She's great.
8 years ago (03-10-2017)
Been a customer of Kay's for more than 10 years and love the service, sometimes the wait maybe lengthy, but the products and service is worth it.
7 years ago (02-01-2018)
First let me say if I could give less then a 1 star I would, Orderd a ring for my mom from them because. they said they could have it in for me no problem by her birthday , nope that was a lie comes in just over a week after her birthday, they call us tell us its there we go to pick it up they put the wrong stone in it on purpose the girl at the desk says they just wanted to get it to us since we've been waiting on it ,but she's was even going to tell us until my wife looked at it and one stone was a square like it was supposed to be and the other was a tiny circle stone when it was supposed to be a square as well, that's when she said the knew it was wrong and already had the right stone on order . this is not the first time this corp. Has given us issues but it will be the last,
8 years ago (02-07-2017)
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