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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Titusville today.

Address: 3055 Columbia Blvd., B108, Titusville, FL 32780, USA
Phone: (321) 268-2545
State: Florida
Zip Code: 32780


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
The assistant manager Courtney did a FANTASTIC job bringing my husbands band back to life after the machine used to size it left markings all over it. I was very upset after it was sized and took it back, was told I could exchange it but because of the finance plan I have on it, exchange was no longer an option. Only option I thought I had was to send it off and wait two weeks to get it back. Called later that night and said I would just come pick it up so we didn't have to wait. Went to pick it up this morning and she definitely made it as good as new, even though I was being an a-hole! Definitely appreciate that Courtney! 😍
7 years ago (31-12-2017)
I recently had my wedding ring sent out for reapplication of white gold and reshaping. When I got my ring back I noticed my ring had a couple of very tiny cracks in the band area. That following Saturday I went back to Kays. I showed them my ring. They immediately wanted to replace my ring with a new one. I was so happy. They gave me with first class treatment. Thank you so much. Saturday October 28th 2017 1015am.
7 years ago (28-10-2017)
I was going to drop some serious money for an anniversary ring for my wife, but the woman I spoke to on the phone at 10:24AM on 1/13/2018 (in case you have records) had the biggest attitude problem when I tried to find the size of a ring I had resized. Cutting me off, giving me a nasty tone, contradicting and arguing with me about what she thought "a little while ago" meant. I've worked in Customer Service before and you don't speak to a customer that way, ever. I've had good experiences with most of your staff which is a shame because you did have a customer until I spoke with this woman.
7 years ago (13-01-2018)
I just say that Courtney is an excellent and knowledgeable person. She made my recent experience with Kay's an awesome one. THANK YOU!
7 years ago (27-09-2017)
Great service and a wonderful buying experience. Manager Jenn & Chris were very helpful in answering all of my questions 👍🏼
7 years ago (04-09-2017)
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