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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Cary today.

Address: 322 Crossroads Blvd, Cary, NC 27518, USA
Phone: (919) 467-8393
State: North Carolina
City: Cary
Zip Code: 27518


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
So i brought my watch in for my 3 year refurbishment and it has been almost 3 months now it was promised on 9/22/2017! It was ready so i went today and it looked brand new in the store but when i got outside it looked horriable! My watch went in looking better then it came out. So i walked back in and now i have to wait to talk to the manager tomorrow and still wait longer on my watch. Will follow up
7 years ago (19-10-2017)
Rude service and exceptionally unhelpful assistant manager. I will drive an extra 20 minutes to another Kay store to have my items inspected.
7 years ago (06-12-2017)
We went in for a simple ring inspection and had fantastic customer service from a gentleman named Matthew. He was super polite and professional.
8 years ago (04-07-2017)
Talk about scammers!! These people are thieves!! They stole my mother ss# and confused her then gave excuses. Dont EVER COME HERE!!!!
8 years ago (20-11-2016)
To say that I am disappointed would be an understatement. I have been with Kay for 10 years now and I have never once had a problem until today. I had to have a ring fixed (and bought a new one while I dropped this one off) and when I went to pick it up they said that there was a $20 fee for the shipping, which I had stated that I was not aware of that. The manager, Billie Jean, came over and told me that she was sorry but I was wrong because she's the one who had told me about this (and she's the one that sold me my new ring, that I had bought that same day). I explained that I must have forgotten in which she rolled her eyes and basically told me that it was not her problem. I was completely stunned. I love Kay, I have always loved the service that I receive and I love the selection. But to have a manager in there representing Kay in this manner was nothing short than disgusting. I am returning the ring in which I had bought because there is no way she will receive a dime off of me.
12 years ago (22-02-2013)
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