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Kay Jewelers

  1. Florida Center
  2. Florida Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Kay Jewelers Outlet is part of the Kay Jewelers family, #1 specialty jewelry brand in the United States. We know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our sales staff is empowered with the knowledge to assist each customer. Diamond engagement rings are Kay Jewelers’ specialty. The Leo Diamond, Neil Lane Bridal diamond engagement rings, and Tolkowsky diamond rings top the list as our exclusive designers and top sellers. Come visit your Kay Jewelers Outlet in Orlando today.

Address: 4973 International Dr #3f, Orlando, FL 32819, USA
Phone: (407) 351-8464
State: Florida
City: Orlando
Zip Code: 32819


Opening Hours

Monday: 10:00 AM – 11:00 PM
Tuesday: 10:00 AM – 11:00 PM
Wednesday: 10:00 AM – 11:00 PM
Thursday: 10:00 AM – 11:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 9:00 PM

Update Info
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Reviews
I really wish they had a better selection of engagement rings. They all look more or less the same. But overall it is a clean, well-kept store with great staff.
8 years ago (16-03-2017)
These are, without a doubt, the absolute dumbest, most incompetent people that I have ever had the unfortunate pleasure of doing business with. STAY AWAY AT ALL COSTS. They can't order correctly. They can't answer questions on the phone correctly. They can't conduct a transaction correctly. They waste your time. They waste your money. And when you think they're done wasting your time and money, they will ask you for more time and more money. I'm going to go out on a limb and say that dying a slow and painful death would quite likely prove to be a far better experience than purchasing anything from them. I need to conclude with the fact that I moved on to another Kay Jewelers location that did meet and exceed my expectations swiftly and professionally, and will therefore be posting a five star review for that location.
9 years ago (26-07-2016)
I really enjoyed my experience at this store. Niel and Ilsandra (sorry if I butchered your name) were very helpful and so sweet! I didn't feel pressured or anything, I felt like I was hanging out with friends! First of all, my mother's ring from my father is in my possession and it needed to be redone. Literally had to be completely fixed, new band, new prongs, redo the setting, add more gold, etc. I just got the ring back and its GORGEOUS! Looks how it looked when my dad first gave it to my mom. This ring means everything to me and it took me forever to find the right place to send it off in good hands. My fiance also just purchased my new engagement ring setting from Niel at this store and it's everything I've ever dreamed of. I'm trying to patiently wait to go pick it up, as it's only been about a week. I'm so thankful for finding this gem of a store and I'm so thankful for the employees working there! Keep up the awesome work!!! I will be back and I will refer everyone to this store.
8 years ago (14-10-2016)
There are bad reviews for this place. 1- keep in mind it's at the outlets surrounded by tourists... Very busy. And 2- I have dealt with "Sara" for over 3 years, 2 rings, a wedding band, 4 necklaces, 5 pair of earrings, and 4 work orders. I'm always treated as number one priority, and because of Sara and the other workers, I have switched my whole family from a competitor over to kay. The Credit people are easy to deal with, and the only bad experience I had was with rude tourists pushing their way to be "first".
9 years ago (12-08-2016)
Saw a ring whilst in the uk have another 2 of these rings decided to purchase it in Florida as we couldn't get it in the uk. There was no professional service our money was taken in a heart beat. There was delay after delay with the ring turning up. The ring was resized and you can see and feel the join. I was expecting a ring in my size to be ordered. The diamond numbers have been buffed out with the resizing. I am still waiting for certificates for this ring. The jewellers say you don't get certificates but in towlkolsky web site no item of jewellery is sold without. So very disappointed. Don't put yourself through the trouble.
9 years ago (04-02-2016)
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