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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Albuquerque today.

Address: 6600 Menaul Blvd NE f001, Albuquerque, NM 87110, USA
Phone: (505) 883-5700
State: New Mexico
Zip Code: 87110


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Reviews
My husband and I took our rings to get them resized and paid to get one of my diamonds replaced because it fell out. My ring is a caret all around. When I picked up my ring, first off waited for almost half hour before being seen. Helped a couple out before us when they came way after us. Waited 3 weeks to get our rings back. I got my ring and they replaced it with some fake diamond. By far did it match my diamonds. Sent it back now have to wait another 3 weeks. BAD BAD SERVICE. I'm glad we didn't spend our money there. We didn't go to our original store because they are located in San Antonio TX. I should have...
8 years ago (05-02-2017)
Their jewelry is super nice and worth buying, but I don't think we've ever had a pleasant experience with any of the staff at this location... ever.
8 years ago (13-03-2017)
I just stopped to have my wedding set checked for loose diamonds then cleaned. She did not check for loose diamonds before starting to clean and when i asked for my rings back, she didnt immediately give them back and continued to clean them. Normally I would not be bothered by this however i have lost diamonds in the machine that cleans. Ever since then, i ask to check first. (Usually I dont even have to ask, its actually common sense) so from my experience this location is not pleasant on the phone and dont care about someone elses 15k wedding set. Too bad i was going to spend money here...i wouldn't.
8 years ago (10-12-2016)
The stone in my ring was not tightened when it was sent away for a week to be tightened. After I got the loose stoned ring back, Virginia (manager) was rude and threatened to not cover the cost of a potentially lost stone reguardless of the lifetime warranty I purchased.
9 years ago (10-09-2016)
Virginia is store manager rude as hell and lost my ticket and keep calling me different name mix up info nonprofessional bunch of circus clowns run this store jose wrost save ur money walk out and go pay Ringling brothers to fill ur order inStead they will lose ur stuff she will lie
9 years ago (22-07-2016)
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