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Reviews, get directions and contact details for PANDORA Jewelry

Address: 6600 Menaul Blvd NE, #T-009, Albuquerque, NM 87110, USA
Phone: (505) 273-2943
State: New Mexico
Zip Code: 87110


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM


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Reviews
I was very happy with the helpful customer service I received from the manager on the phone. I had ordered a Princess ring in Rose Gold from E-Bay and found that my order was not even shipped after my paying for it, and after I requested a refund I received the “ring” in the mail that was an obviously cheap knock off. I called the store to see if they had the ring in stock, which they did and put it on hold for me. She had also received 7 calls that week from other people who had ordered online and not received their merchandise. I will use the store again, and recommend others to not bother ordering online! You may be sold cheap replicas as I was sent!
8 years ago (20-12-2017)
The sales assistant/clerks who I have worked with have been wonderful. Several days after purchasing my bracelet the clasp broke. They immediately replaced it, no questions asked. Will definitely continue purchasing from this store!
8 years ago (27-09-2017)
I bought a neclace a month ago, they told me when i bought it their was a 1 year warenty, the necklace already broke after a month and nobody wants to honor the warenty, customer service is tearable. I would not recomend this location.
8 years ago (07-10-2017)
Terrible customer experience.... bought a ring it was too big, just a simple exhange right??? Nooooope! They were out of the size i needed, no biggie... just order it right? Was told 7-10 business days maybe longer! Was pressured into exhanging for what they have in stock, i want what i want, not something else! Went online and got it delivered to my house in 3 days, for the same price!!!! hahaha...my advice, go to store to look at and size and buy online if they do not have what you need.
8 years ago (12-06-2017)
- Awful customer service - Don’t even acknowledge customers who walk in. - Very rude
8 years ago (09-10-2017)
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