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Reviews, get directions and contact details for Ken's Furniture and Mattress

About

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Story

“Ken’s Furniture & Mattress” was cofounded by John Straub and Ken Palcowski. John and Ken first met as local competitors in neighboring Grand Rapids suburban towns. A relationship that began as a rivalry between two energetic small business owners of competing mattress stores, developed into an invaluable partnership. John and Ken decided to join forces and “Discount Mattress Center” in Jenison, and “The Mattress Sale & More” in Grandville opened their doors as “Discount Mattress Sale & More” on July 1st, 2012.

Pairing a twenty-nine year old single guy with a sixty-three year old grandfather of 19, may have seemed crazy at the time, but based on the explosive growth the company has experienced in just three short years, it has proven to be a great success!

“Discount Mattress Sale & More” quickly outgrew the small “mattress only” stores and progressed into two large furniture and mattress stores, one opened in Grand Rapids and another in Muskegon. With over 35,000 square feet of showroom and the addition of thousands of furniture products and dozens of manufacturers, John and Ken started searching for a new name that represented the new products they had to offer the community. As different names and logos were being explored, Ken and Heather welcomed their first born, Kenneth Palcowski III, affectionately known as Tripp. With a shared commitment to family and vision of building a business to last for generations to come, Ken and John established a new name. “Ken’s Furniture & Mattress”.

“Ken’s Furniture & Mattress” is committed to serving the community by helping our guests understand how to use home furnishing products to enhance the beauty and comfort of their homes and the quality of their lives. We will provide a fair value to our customers and represent our suppliers with integrity at all times. We will strive to provide a high quality workplace where our employees can prosper and achieve their quality of life goals.

We’re a family business and welcome our guests to visit our showroom and make themselves at home.

Address: 1438 28th St SE, Grand Rapids, MI 49508, USA
Phone: (616) 419-3475
moc.sserttamdnaerutinrufsnek@nek
State: Michigan
Zip Code: 49508


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Best furniture buying experience I've ever had. Salesman was knowledgeable and not pushy. Delivery was on time and gave a courtesy call 30 minutes before arrival. Delivery guys walked thru the delivery path before the merchandise was brought in to make sure there was nothing breakable in their path, and expertly maneuvered the tight corner stairway without touching my walls. I got an excellent deal on a fantastic mattress, and couldn't be happier.
8 years ago (18-07-2017)
Bought so mattresses hear nd got a really good deal. I recommend this place
8 years ago (04-05-2017)
I purchased a dinning room table and chairs for my daughter as a Christmas gift, we had a great experience with the staff on that day. When the set came in they never contacted us to pick it up we had to call them. We sent someone to pick i up they were given a brand new table with the floor model chairs needless to say we were not happy about this or the fact that they offered nothing to make it right. When we called we were told we could come get the chairs when they came in but only after arguing about it. We were finally able to get them to pick up their used chairs and bring the new ones. I did not pay for used furniture i paid for new and expect new I do understand that things happen however there was no effort to make it right by them, as I said we had to argue with them to get this corected. We have made purchase here in the past and had great experiences until this time. The manager Ken was less then helpful and far from professional we should not have had to argue to get what I paid for. He only planed on replacing 1 chair yet I paid for 4 new chairs not 3 used and 1 new. They are supposed to bring them on Saturday and I do expect to get what I paid for and I hope in the future no one has to have the same experience that we did. We never even got a apology for the as he called it a mix up I call it poor customer service and completey unprofessional.
9 years ago (01-12-2016)
Best store in town super friendly staff and great prices
9 years ago (20-11-2016)
Nice people good service
8 years ago (06-03-2017)
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