Kirkwood Auto Center

Reviews, get directions and contact details for Kirkwood Auto Center

About

Does your car or commercial fleet need routine service, repair, or new tires? At Kirkwood Auto Center, we treat your vehicle like our own.

Story

Kirkwood Auto Center proudly serves the local Wilmington, DE area. We understand that getting your car fixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands, such as Michelin, BFGoodrich, Uniroyal, and more. We pride ourselves on being your number one choice for any auto repair. Let us earn your business. Schedule an appointment today.

Address: 4913 Kirkwood Hwy, Wilmington, DE 19808, USA

Phone: (302) 995-6179

Website

moc.retnecotuadoowkrik@senojn

State: Delaware

Zip Code: 19808

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

While having my car serviced today I wonder why I haven't posted a review sooner. I have been a customer of Kirkwood Auto for years.  I am always satisfied with the care and service I receive.  I feel the staff is genuine and trustworthy.  I noticed each person that arrived was treated with such great care and the technicians take the time to explain services and recommendations in detail while patiently answering guests questions and addressing their concerns. This quality of service is appreciated.  The waiting area is always kept clean. Plenty of seating, a television, water cooler and I believe coffee and tea. I have always referred anyone looking for car care needs to Kirkwood Auto.

 7 years ago (11-12-2017)

Spacious, comfortable waiting area including a separate "work space" for people needing to keep in touch with their office. Courteous, professional staff who explained everything up front and at delivery. Competitive prices for my new tires (I shopped around), great post-sales service, accurate estimation of time-to-completion. If you have to take time out of your day to have work done on your car, you'd be hard pressed to find a better place to do it.

 7 years ago (04-12-2017)

I found it to be very easy to book an appointment on-line and get a cost estimate before confirming my appointment. I arrived at the center on time, they immediately took my car in for service while I waited in the comfortable, clean and inviting customer awaiting area. Service desk personnel was very respectful. also. I felt like I had received the quality of service I expected as I walked out the Kirkwood Center. Will definitely return for all my future service needs.

 7 years ago (15-12-2017)

Took my car in for a simple alignment, upon completion I was told the tie rods were fully maxed out to get the car's toe back in factory specs. Furthermore, I was told my power steering rack was bent and would need to be replaced in the near future (a $2,500 job). I immediately took my car to two larger shops and was told a few things...1. the alignment was done incorrectly, 2. the tie rods were not maxed out on adjusments, and 3. my power steering rack was most definitely not bent. In conclusion, Kirkwood Auto Center can't be trusted to do an honest job when it comes to car maintenance. I would not recommend this criminal business to anyone. I would have given 0 stars if that were a possibility.

 7 years ago (20-12-2017)

Courteous professional service.  Polite Customer Service Technicians.  Comfortable waiting area. They explained charges and work done in detail.  The applied all available discounts.  It's been a week or so since my car was serviced, and all is well.

 7 years ago (23-11-2017)

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