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Reviews, get directions and contact details for Pep Boys Auto Parts & Service

Pep Boys Auto Parts & Service

Story

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 121 College Square, Newark, DE 19711, USA
Phone: (302) 368-1828
moc.syobpep@sutcatnoc
State: Delaware
Zip Code: 19711


Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 7:30 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM

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Reviews
People were friendly. They normally give me fast service or sometimes I may wait an hour or two. Overall they do have decent parts for your cars and if they don't they will order it for you so you can pick it up in store.
8 years ago (05-01-2018)
Great experience today at Pep Boys in Newark! Went in late morning to just inquire about scheduling an appointment, and they said they could take me today. Great! Looks like I'm walking back to work. Albert was extremely thorough and friendly in going over my repairs (brakes) but also future issues with my car. Albert also showed great concern about my tires due to heavy wear. I was also informed of some nice rebates with my brakes. Great experience! Hats off to Albert, Victor, and everyone who worked on my car! Thanks!
8 years ago (11-09-2017)
Took Buick to Pep boys to have new brake pads put on. I checked the back pads and could clearly see they had lots of padding. When I came to pick it up had a $800 dollar bill for pads all around and rotors turned. The rear rotors were clearly not turned since the had a lip on the end of rotor. All I needed was the front pads replaced. I asked them to put old parts in trunk of car and they didn't. I know they are trained to rip elderly people off.
8 years ago (14-12-2017)
Much better selection than my old go to Advanced Auto Parts. I dont think they carry as much these days. But if you like to compare filters for your car like me, Pep Boys is the old/new kid in Newark.... They were my go to before Advanced... then they're selection shrank and Advanced got bigger... now Pep Boys must be listening to their customers and carries more of a selection while Advanced can't keep up. Anyways, I'm rattling on. You can stop reading now!!
8 years ago (17-11-2017)
3 1/2 hour wait for an oil change. For an hour and a half my car sat in the parking lot. Once they finally got to it I had to wait another 2 hours for the oil change and tire rotation. Fortunately, I was entertained by watching employees yell at each other in the main area in front of customers and listen to other customers complain about how the mechanics were conversing instead of working. The manager was nice enough to take ten dollars off my total for the three and a half hour wait. This place does not value your time. Do not waste any on them.
8 years ago (10-12-2017)
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