Monro Muffler Brake & Service

Reviews, get directions and contact details for Monro Muffler Brake & Service

Story

Monro Muffler Brake & Service is your source in Newark, DE for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed. Monro's One Easy Price pricing policy guarantees you the lowest total price on all your auto service, repair and tire needs.

Address: 235 E Main St, Newark, DE 19711, USA

Phone: (302) 368-8184

Website

State: Delaware

Zip Code: 19711

Opening Hours

Monday: 7:30 AM – 7:00 PM
Tuesday: 7:30 AM – 7:00 PM
Wednesday: 7:30 AM – 7:00 PM
Thursday: 7:30 AM – 7:00 PM
Friday: 7:30 AM – 7:00 PM
Saturday: 7:30 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

Quick service for a flat tire and the staff was willing to help and move things around to help out.

 8 years ago (25-12-2017)

Amazing service, hard car trouble while passing though they were able to get in, and taken care of quickly. Very professional.

 8 years ago (21-11-2017)

The first oil change was fine. The second, I waited for about 2 hours for my oil to get done, when it should have been 45 minutes. They kept trying to show me things I needed done on my car (they really did need done, but I told them I needed to get back to work) and would not focus on getting my car put back together after the oil change. Not going here again.

 8 years ago (12-07-2017)

Great customer service. 

If all auto service managers and techs behave like the folks here at the Newark Monro, there would be no need for a automotive consumer heaven. We'd already be there.

Seriously, they are doing the best they can given their circumstances to get you back on your way in a friendly, straightforward, and professional manner.

 8 years ago (23-04-2017)

They did a great job on my truck, and were honest about the costs, and what needed to be done. 
Now, I've had some bad visits here in the past, but it looks like they are finally getting back on their feet. In the past 2 years, I've seen 4 or 5 managers come through here, and each one all focused on money, and not on customer service. What kept me coming back was a tech, Nick,  that was more concerned with me as a customer and not just grabbing my money. I came in for an Oil change, and thought I needed suspension work too. Luckily Nick was there to clear that up and it turns out it was just my brakes that was the problem. I almost spent $700 I didn't need. If one of those other greedy managers were there, I'm sure they would have taking my complaint and ran with it and charged me out the wazoo for work that was unnecessary. 
I'm glad that Nick has stuck around. He's only a tech but he should be a manager. He's worlds better than the shyster managers they've had in the past! He's the saving grace for this place!

 8 years ago (10-03-2017)

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