L.L. Bean

Reviews, get directions and contact details for L.L. Bean

About

L.L.Bean outdoor apparel and gear store offers exciting courses and tours, plus free clinics, outings and fun events for your whole family.

Address: 11800 W Broad St, Richmond, VA 23233, USA

Phone: (888) 534-5803

Website

State: Virginia

City: Richmond

Zip Code: 23233

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Absolutely fantastic store and product line. For the most part you can still get quality construction from LL Bean, while so many others have gone to cheap fabrics and less than stellar construction. I am wearing a pullover right now that is excellent, and plan top go back and get another. 

Customer service has been to notch too. This particular store is located at the Short Pump Ton Center mall in which is at 11800 W Broad Street in Short Pump.... Glen Allen... even though the address says Richmond, VA .

Great place to shop.

 7 years ago (25-03-2018)

It is not as big as other locations. Don't expect everything you see online would be available in the store. If you see something in particular I suggest calling the store and ask.

 7 years ago (25-05-2018)

It's LL Bean but nothing like other LL Bean stores that I've shopped. 

While the selection is limited, there's more to choose from for men than women. The shoe and luggage collection is very limited. 

The staff are friendly and willing to help you order online if it's not in the store. 

This location is great for going in to try on items for sizing or to return an online order. 

This store didn't seem to be well planned although we knew for almost a year that it was coming. A separate location down the street could have been larger with more items. 

Your rep, Cole, is awful. How can you tell a customer what size shoe they need when they already have boots from here in the same size? Not good customer service at all. Not only did Cole argue back and forth with me about the shoe that was a conversation between the customer and I, but he won't on to talk about me to the customer. I was across from them and read his lips. This doesn't make for a good customer experience.

 7 years ago (30-11-2017)

It is a nice store I think it has more variety for women than men though.

 7 years ago (25-04-2018)

Great place to shop and browse. Friendly staff.

 7 years ago (19-05-2018)

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