La Casona Custom Furniture

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Address: 1715 W Ruby Dr #105, Tempe, AZ 85284, USA

Phone: (480) 753-7677

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State: Arizona

Zip Code: 85284

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Reviews

Horrible experience. I had them custom make me a desk and a legal file cabinet with a hutch on the top with two shelves. The hutch was supposed to be tall enogh to put my copy/printer on and then the two shelves above. I gave them specific measurements, dimensions and design.  My order was 5 weeks later from the guaranteed finished date. I was promised pictures by the Owner and never received a single one. I spoke to the owner once on the phone when he called me to tell me that my order was Yet another week late. He told me that I could Not have my money back and made me more promises about my desk being beyond beautiful with more iron than I originally paid for etc.. When my order was finally finished, I went to pick it up and it was not what I designed. Completely different with Less iron than I originally designed. The store manager tried to make it up to me and was very kind. I walked into the store and was very upset to see what my desk looked like. When I left, Brad (store manager) had tried his best to put me at ease and he succeeded. But when I got home and put my desk together once again I had a very unpleasant surprise. My demeans were completely wrong!! The desk is so short that I can't put my chair underneath. It's about 4 inches shorter than I asked for. The hutch that goes on the legal file cabinet is about 2 FEET too short!! I cannot put my printer on top.  So once again I am highly disappointed! 
   I will not be ordering custom furniture from them again. The whole experience (besides working with their store manager) was a nightmare.

 9 years ago (28-03-2016)

Bought a bedroom set from here. They were friendly and were not overly aggressive with their sales pitch. Prices were decent compared to other furniture companies in the area.

 10 years ago (01-03-2016)

Don't go to this place! this place is a LIE! they have horrible delivery, don't return your money for defective products and poor customer service!

 9 years ago (10-05-2016)

Great experience all around.

 9 years ago (20-12-2016)

We had been looking for a bathroom vanity for quite some time. We went to La Casona and were very impressed with their furniture design and quality. We asked about having a custom bathroom vanity and medicine cabinet made. La Casona was easy to work with, created a beautiful, well constructed piece of furniture. It was a very positive experience. 

 11 years ago (16-06-2014)

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