La Casona Custom Furniture

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Address: 1715 W Ruby Dr #105, Tempe, AZ 85284, USA

Phone: (480) 753-7677

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State: Arizona

Zip Code: 85284

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Reviews

Horrible experience. I had them custom make me a desk and a legal file cabinet with a hutch on the top with two shelves. The hutch was supposed to be tall enogh to put my copy/printer on and then the two shelves above. I gave them specific measurements, dimensions and design.  My order was 5 weeks later from the guaranteed finished date. I was promised pictures by the Owner and never received a single one. I spoke to the owner once on the phone when he called me to tell me that my order was Yet another week late. He told me that I could Not have my money back and made me more promises about my desk being beyond beautiful with more iron than I originally paid for etc.. When my order was finally finished, I went to pick it up and it was not what I designed. Completely different with Less iron than I originally designed. The store manager tried to make it up to me and was very kind. I walked into the store and was very upset to see what my desk looked like. When I left, Brad (store manager) had tried his best to put me at ease and he succeeded. But when I got home and put my desk together once again I had a very unpleasant surprise. My demeans were completely wrong!! The desk is so short that I can't put my chair underneath. It's about 4 inches shorter than I asked for. The hutch that goes on the legal file cabinet is about 2 FEET too short!! I cannot put my printer on top.  So once again I am highly disappointed! 
   I will not be ordering custom furniture from them again. The whole experience (besides working with their store manager) was a nightmare.

 9 years ago (28-03-2016)

Bought a bedroom set from here. They were friendly and were not overly aggressive with their sales pitch. Prices were decent compared to other furniture companies in the area.

 9 years ago (01-03-2016)

Don't go to this place! this place is a LIE! they have horrible delivery, don't return your money for defective products and poor customer service!

 9 years ago (10-05-2016)

Great experience all around.

 9 years ago (20-12-2016)

We had been looking for a bathroom vanity for quite some time. We went to La Casona and were very impressed with their furniture design and quality. We asked about having a custom bathroom vanity and medicine cabinet made. La Casona was easy to work with, created a beautiful, well constructed piece of furniture. It was a very positive experience. 

 11 years ago (16-06-2014)

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