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Thomasville Home Furnishings of Tempe

  1. South Tempe
  2. Tempe Home Goods Store
  3. Arizona Furniture Store

Reviews, get directions and contact details for Thomasville Home Furnishings of Tempe

Thomasville Home Furnishings of Tempe
Address: 9959 S Priest Dr, Tempe, AZ 85284, USA
Phone: (480) 763-5500
State: Arizona
Zip Code: 85284


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Reviews
I am completely shocked by my experience here… We walked in the door and were offered to have a designer come to our house to help us plan out a difficult room. We were paying a babysitter and she took an hour to measure everything and then had us come back to the store to look at stuff. In the end she never gave us design and later told me if she could not get a full commitment that we would purchase from her store. Then she would not do a design concept for us. She wasted so much of our time. Who knows if I would've purchased from them or not as I did like the furniture. It was a total bait and switch and I would not recommend the store.
9 years ago (18-08-2017)
Never purchase from this company!! Read!! Purchased a beautiful dinning room table set and TV center console in August of 2016. The night of delivery I noticed there was damage and the furniture was not in good shape, I reached back out to Thomasville the next morning, they told me they would call back. Didn't get a call back, so a few days later I called again, did this for a couple of weeks. Finally talked to the sales woman who helped us. She was very sorry and told me to call the corporate office, after a few days I talked with someone in corporate they said they would send someone out to measure and photograph. A couple weeks later a gentleman in a old mini van with no company markings showed up. After I confirmed he was with Thomasville he measured and inspected the furniture. Pointed out additional damages and stated they shouldn't have left the furniture the way they did. After taking photos he said someone will call in 2 to 3 weeks. Eventually someone called to let me know they would be replacing the damaged pieces. About 10 weeks later I finally had to call and ask where the new furniture was, at that time they told me the new pieces they got in were damaged also. I told Roger the store manager that I was very uncomfortable taking anymore furniture from them. Paying $8000 and it being damaged twice isn't a good sign of longevity. He wouldn't listen to my concerns very much and said the new furniture would be in soon. 8 weeks later still not in. Called corporate where I talked to the supposed owner of Thomasville. The rudest person to represent such a high class brand I have ever had a conversation with in my life. He likes to accuse you of things indirectly without actually saying it. Then spin everything back on you like it's your fault and you are the one who caused the problem. The most unprofessional careless experience of my life. I haven't even described half of what's happened, would make this to long to read. So 8 months later still no good furniture and still out the $8000. Please do not ever purchase from this company. Definitely put up a great front but when it comes to it they are fake, unprofessional, and makes me feel like they took advantage of me. The new furniture produced by Thomasville is not held to the same standards or quality as the old Thomasville furniture. Be very hesitant on purchasing from this company. There are many others that would be a much better choice.
9 years ago (03-04-2017)
Avoid this store ... Purchased a Stickley Prairie bed and 2 night stands plus a high end mattress. Went to warehouse on 44th Ave after waiting 6 weeks for delivery. The poor workmanship of the $5,700 bed frame and uneven staining of the nightstands which were $1,800 each was very disappointing considering the amount of money I spent. I ended up choosing a different Stickley bed " Leopold " that is beautiful but the change process was difficult. The sales rep Jennifer was very accommodating but her manager was intimidating the way he spoke to me. Because the leather tufted headboard was a special order, he told me there was no return. In other words if there was a problem with the workmanship, materials, or staining that there would be no returns. As a consumer, that doesn't sit well. The bed and mattress turned out to be fine, but my experience was stressful. In the future, I will avoid Thomasville.
9 years ago (02-06-2017)
I love the new styles I wish I knew about them earlier.
9 years ago (12-04-2017)
Manager, Roger, is an absolute "cad". This reputable company does not need this low level ability. I am certain there are other more worthy people to run this store Consumer beware.
10 years ago (23-10-2016)
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