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Reviews, get directions and contact details for LaFontaine Toyota

LaFontaine Toyota

About

LaFontaine Toyota is a full service New and Pre-Owned Toyota Dealership specializing in customer service and satisfaction. http://www.lafontainetoyota.com/

Story

LaFontaine Toyota is located in Dearborn, MI. We offer new and used cars, trucks and SUVs to the surrounding areas; Canton, Livonia, Westland, Taylor, Southgate, Ferndale and Plymouth.

LaFontaine Toyota is committed to superior service in all departments: sales, finance and service. We strive to make LaFontaine Toyota your one stop shop for all your Dearborn Toyota needs. We’ve based our reputation on customer trust and satisfaction. Whether you need to purchase, finance, or service a new or pre-owned Toyota, you’ve come to the right place.

The award winning and nationally recognized LaFontaine Automotive Group includes 18 franchises in 9 locations across southeast Michigan.

http://www.lafontainetoyota.com/

Founded: 1980.

Products: New and certified pre-owned Toyota cars. We also carry an impressive inventory of used cars in Dearborn. Making sure we only provide the highest quality pre-owned vehicles, each and every one goes through an extensive inspection before going on the lot.

Mission: The “LaFontaine Family Deal” offers customers more than the best price on a new or pre-owned vehicle, it is the attitude and approach to business developed and nurtured by the LaFontaine family.

Address: 2027 S Telegraph Rd, Dearborn, MI 48124, USA
Phone: (313) 561-6600
State: Michigan
City: Dearborn
Zip Code: 48124


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

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Reviews
I had a very positive experience with Zach. I told him what I was looking for and he got me into the car. He also helped me get the best insurance plan for a reasonable price. Seems like a genuine guy. Highly recommend.
7 years ago (08-02-2018)
My purchasing experience at LaFontaine (where I drove a 500 mile round-trip to purchase my CPO 2014 Tacoma) was truly horrendous experience, fraught with errors and poor follow through. Some were just blatant carelessness that took multiple attempts to get it right. One can expect something to go wrong occasionally, but when SO many things are just wrong, you have to wonder. I essentially laid myself at their doorstep, ready and approved to buy, but was trampled instead. Since no aspect of their "Contact us" web forms seem to work (I tried multiple times), I finally got their attention when I posted this review (edited for tone & content) Edit: I had previously raised my rating to 2-stars because of the help of 2 people who finally managed to resolve the lost title issue. However, after some thought, this is not enough to redeem themselves enough to merit an additional star. The overall experience was worse than bad. The only action they actually took on my behalf was sending me a reimbursement check for the owner's manual I had to buy off ebay, because the sales department would not get me one. Shouldn't a nearly-new certified truck have the owner's manual? Stefan: your response is appreciated, but your "sorry you're not 100% satisfied, customer service is our top priority" mantra is both meaningless and tiresome. It's not 1980 anymore. True customer service is demonstrated, not spoken.
8 years ago (10-12-2017)
"Superrrrr satisfied! " When I say I would recommend ANYONE & EVERYONE to go see Zach no matter your circumstances. I went to almost 5 other dealers who could not assist me with getting out of my old car and into a new one. Not only did he get me $0 down, but I also drove off the lot THE SAME DAY! He walked me through the process unlike my last dealer. I told him the range of what I was willing to spend and he made it happen! Super cool and he's good at what he does. You can tell he's not the type of dealer who just wants your money. As we test drove my car he showed me the features. Everything was broken down in depth detail. I left with no questions. If your looking to get into something new go to Zach because you're definitely missing out!
8 years ago (23-10-2017)
JD was amazing. He worked really hard to get us a beautiful family van that fit our budget. Not only did he deliver, he also worked efficiently and quickly to get us out in time to pick up our daughter from school and surprise her! Highly recommended.
8 years ago (08-11-2017)
The service department at LaFontaine clearly cares. By the tone and way he communicated as he returned my keys, it was clear that my mechanic was very proud of the work he'd done. He was thorough about recommendations, managed to take care of a recall item we weren't sure he'd be able to take care of, and was able to reduce my quoted price of service by $30. They provided a shuttle service with a very friendly driver. In summary, it was a very nice experience.
8 years ago (12-11-2017)
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