Leigh Jewelers

Reviews, get directions and contact details for Leigh Jewelers

Address: 3401 Ocean Dr, Vero Beach, FL 32963, USA

Phone: (772) 234-8522

Website

State: Florida

Zip Code: 32963

Opening Hours

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

I came in to purchase some Pandora charms, for my mom, as a Mother's Day gift. While I was there I brought my  Pandora charm bracelet and my daughters two Pandora bracelets to have cleaned.   I purchased several charms for my mother that day, and they wrapped them beautifully. 
As most people know Pandora bracelets get very dirty very fast, even when you keep them  in a special pouch. When I came back I was given only two of my three bracelets. I told them that I had left three bracelets to have cleaned  not two. They asked me if I was sure. I assured them that I was 100% positive that I did in fact bring three bracelets.  They went back in the back and checked, while they were doing that I went out to my car,  they had made me think it was my mistake. I cleaned my car out thoroughly,  I called my daughter to make sure that she had indeed give me both of her bracelets.  At this point I was slightly freaking out, I have not only silver charms but a few gold charms on my bracelet. I guesstimated that the bracelet was well worth $800-$1000.   I went back inside and assured them again, that I had dropped off three bracelets and I had not left anything in my car.  I asked him if there was a possibility they could review the tape, I would think that  they had cameras going 24/7. They told me all they had were two bracelets, they gave me my two bracelets and basically told me to leave.    At this point I felt very foolish and I felt like I was at fault. I was very embarrassed. There were other customers in the store and they were all staring at me. I left my name and phone number hoping that they would find my missing bracelet.  About two hours later they gave me a call, they had found my missing bracelet, apparently the person who was cleaning it put it in a different solution and they normally use, and that person was out to lunch when I came back to pick up the bracelets. I was very happy, I went back to the store. When I arrived there they handed me my bracelet, there was no apologizing, nothing. They still acted like the whole thing was my fault. I have purchased many Pandora charms since this incident. But not one of them was from Leigh jewelers.   I will not patronize that store again, not only did they misplace a piece of my jewelry, then accuse me of not even dropping it off to them, they made me feel foolish.  A very disappointing experience.

 8 years ago (28-06-2017)

Went into this great jewelry store while on vacation in vero beach and bought a beautiful watch for my brothers birthday from Rosemary....great store and great experience.

 8 years ago (01-09-2017)

They have done wonders with my
Vintage Rolex ! perfect details 
thanks so much.

 8 years ago (11-07-2017)

I bought a Vero Beach bracelet for someone who was moving away. The sales person was very gracious and helpful, and she told me that if the bracelet did not fit, it could be exchanged for the correct size. It was a bit small, and my friend was able to exchange it the next day, quickly and easily. Leigh Jewelers is a pleasure to deal with.

 9 years ago (17-01-2017)

Excellent service and jewelry. I was always greeted with a smile and treated very nicely. And my wife loves what I got for her.

 8 years ago (13-03-2017)

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