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Life Time Fitness Six Forks

  1. North Hills
  2. Raleigh Gym
  3. North Carolina Gym

Reviews, get directions and contact details for Life Time Fitness Six Forks

Life Time Fitness Six Forks

About

The Healthy Way of Life Company

Address: 601 E Six Forks Rd, Raleigh, NC 27609, USA
Phone: (919) 755-1706
moc.ssentifemitefil@aidemlaicos
State: North Carolina
Zip Code: 27609


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Reviews
The communication between management and staff is awful. There needs to be a customer training program. I enjoyed the gym but the customer service or the lack there of that i received from staff was not customer friendly or organized. I have worked in leadership at my company for 6 years and never have I come across such dissatisfaction. For the past four months I have been going back and forth with the gym about an error they made in house but still being charged. When I contacted the gym I was always told someone was going to contact me back and never did. So then Patrick from corporate contacts me and he is anything less than helpful becasue all he kept saying is we need a payment, once i explained to him the situation he was willing to waive half of the balance as long as I DID NOT CANCEL. So that conversation went nowhere so i decided to contact the gym again. When I finally got someone on the phone they told me what I needed to hear and still four months later the issue was not resolved. Monday 9/18 Mikel told me that he would place my account on hold and refund the balance and of course I received a call today saying otherwise. This company has made me feel more like a problem than a paying customer although I am just paying $20 a month I deserve to be treated with respect as if I am a VIP customer because word of mouth is a dangerous thing when it comes to a business that feeds off of membership. But I will be taking my business elsewhere. I'm sure nothing will be done about this but I will relay the message to my friends about how I was treated and I would not advise then to go that gym.
8 years ago (20-09-2017)
Will not let me out of contract, not even if I pay a cancelation fee. I called they told me to come in to cancel, after I drove there they told me I could not cancel! They lie to you! do not believe Them! Be ware do not sign up for lifetime, This is the only establishment that I have given a bad review to, I am thoroughly irritated. I have given good reviews to many others. To lifetime: Stop charging my card out and I will stop posting bad reviews.
8 years ago (28-09-2017)
I've been a member here since Lifetime took over from a failing club several years ago. It was great then. It's turned into a dump over the past 12 months. Below is a brief summary. The main floor carpet and the entire mens dressing room has developed a disgusting smell of dirty socks. The place overall is not kept as clean as it once was. The jacuzzi smelled like a mix of vomit and urine last time I was in it. There are grime and rust and filth on the floor around the swimming pool and jacuzzi. Pieces of equipment remain broken for months. The TV service on the cardio machines used to have a decent selection of channels, only a bare bones number of channels now. Many TVs on the cardio equipment remain broken and unusable going on 6+ months. I've brought some of these issues to the attention of Lifetime employees, always get polite concern, always nothing is done to correct the problems. I've been using gyms for years and this one has the telltale sings of one whose flame is burning out and is going down.
8 years ago (14-10-2017)
I have been a member here for 7 months. During my tour the gym was relatively clean (nothing special but not filthy). Since then, I have been disgusted by the quality of service and cleanliness at the gym. In my first visit to the sauna, there was a black substance covering the all of the floors and on the walls. After some quick research it turns out that mold, mildew, and various bacteria such as staph, MRSA, and athletes foot grow rapidly in UNCLEANED saunas. I logged my complaint with the staff and figured the health issue would be resolved. Unfortunately it has been months and there is still what I assume to be black mold in the sauna. Disgusting.
8 years ago (12-07-2017)
I have been going to this gym since 2009. Great people, good equipment, friendly staff and a nice range of classes. There is a basketball court, sauna, hot tub, pool, yoga studio, cycle studio, and fitness studio. The price is about 44/month per person. I was lucky enough to set up a network and everyone on it pays 20 a month.
8 years ago (29-05-2017)
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