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Reviews, get directions and contact details for Linus Buick GMC

Linus Buick GMC
Address: 1401 8th Ave, Vero Beach, FL 32960, USA
Phone: (772) 919-8833
State: Florida
City: Vero Beach
Zip Code: 32960


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
My car has been serviced here several times and I am happy with the results and expenses. The lady in the service department is extremely helpful and to recommend (sorry, I forgot her name). The service manager helped me to straiten out some problems in a very professional manner - so, what more can I expect? :)
7 years ago (24-04-2018)
If I could rate "0" stars I would. Worst customer service in the industry. They will kiss your but when they make a sale but after the fact nobody could care less. they don't stand behind their product or honor warranty's. the technicians in the garage don't have a clue what they are doing and it seems that they just roll dice and guess what the problem is. I will do every thing in my power to make this place look bad as they have screwed me over with the piece we bought from them. NEVER EVER EVER GO TO LINUS!!! Take the extra time and drive out of town to another GM dealer
7 years ago (23-04-2018)
Took my ATS for scheduled maintenance on appointment. Taken right in but service took over two hours for oil, filter and tire rotation. They detailed my car inside and out so no complaints. All service under Cadillac's maintenance deal. Friendly service.
7 years ago (22-02-2018)
Ryan in service did not return calls. Then when we dropped the car off, we were told we would be called before ANYTHING was done for a burnt out headlight (you could visually see it burnt out). Then when we get a call, we are told it would be $445 to change the lightbulb. When we said that we weren’t doing it now (as we are getting married on Saturday and didn’t have the extra money right now) we were told that there was a $70 diagnostic charge. When talking to Rhett, he kept explaining that they would not “driveway diagnose” our car. Yet this is why we asked repeatedly how much a headlight is before any work would be done. Then when asked why the price is so much, we were told the light bulb is $257 (even though every single place that I could find the exact same Phillips D3S Headlight with HID is $160 as the most expensive price), plus an hour of labor at $120, and about another $100 in shop fees. When asked what shop fees covered, Rhett could not tell me. Rhett also went on to say repeatedly that to change this light bulb, the front bumper needed to be taken off and replaced. When I told him, repeatedly, that every professional website, video, and GMC manual that I could find, said that you went through the wheel well, and didn’t even have to take the wheel off. He just kept saying, “Well that’s how we do it”. We bought two cars at your dealership in two days, and couldn’t be happier with the staff then, back in November. But this service department seems to be disorganized, uncommunicative, and not ready to solve any issue. I will not be returning our business, or recommending to this dealership again.
7 years ago (15-02-2018)
Great service ,very please Amazing customer service. RIGHT PLACE TO GET YOUR SERVICE
7 years ago (22-04-2018)
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