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Reviews, get directions and contact details for Long Subaru

Address: 7 Sutton Rd, Webster, MA 01570, USA
Phone: (508) 943-7070
State: Massachusetts
City: Webster
Zip Code: 01570


Opening Hours

Monday: 8:30 AM – 8:00 PM
Tuesday: 8:30 AM – 8:00 PM
Wednesday: 8:30 AM – 8:00 PM
Thursday: 8:30 AM – 8:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

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Reviews
This is my third subaru from Long. I love this place. Lisa is an amazing person. They are all friendly, forthright and honest. I don't know if I'd feel comfortable buying one anywhere else. Here, I know that Lisa is working on my behalf and will continue to always look out for my interests. The customer comes first.. The service and repair place is also totally above board and helpful, with excellent service. Long is long on service, quality, and friendliness. I totally recommend Long Subaru to anyone interested in buying a Subaru!
7 years ago (14-03-2018)
We went to two other Subaru and one Toyota dealerships before coming to Long Subaru. We were replacing a 20yo Subaru Outback that we were very emotionally attached to, so we were a bit sensitive, unsure of what we wanted, etc. Scott Brill was fantastic - answered all our questions and was completely laid back. His calm and stress-free manner made it so much easier to make a decision. He put me and my husband at ease during a process when we really needed that. The small friendly feel of the dealership helped too - not as overwhelming as other places we considered. The little things (lotion in the ladies room) are really important when making a large purchase like this. We actually decided to buy from Scott/LONG before we decided which car we wanted. Scott was so totally available and helpful through the whole process, taking the time to sync my phone before I drove off. I felt extremely well cared-for and would recommend using this dealership to anyone!
7 years ago (28-02-2018)
My first requirement for a good sales experience is: NO PRESSURE! John not only helped me identify the right car for my family- in the correct price range-, he volunteered financing information that changed the entire decision making process. This put me in the perfect vehicle! Thank you so much John! Ray was absolutely great too. I did not work with him in as much depth, but was pleased with his demeanor and efficiency.
8 years ago (30-12-2017)
There is not any other dealership that my husband and I would ever go to. You are treated with much respect from Long Subaru. We are on our sixth Subaru and we love them. Best people you could ask for.
7 years ago (06-03-2018)
I went here to find a car after getting cut off and my car was totaled. The salesperson said that they would get back to me and I had to call them a couple of days later. I found out after I called them that I would not be approved because of my student loans that I owe on. This was very bizarre and unprofessional in regards to the fact that I had to call them and being denied because of my student loans. They knew I was injured also. They willingly, of course, took my deposit on a car. I let them run my debit card for a deposit. Then they proceeded that they would reimburse me via check through the mail. I am still waiting for this money and it has been over a week. Long story short I won’t be going back here or recommending this place!
7 years ago (08-02-2018)
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