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Reviews, get directions and contact details for Luther Brookdale Toyota

Address: 6700 Brooklyn Blvd, Brooklyn Center, MN 55429, USA
Phone: (612) 424-7646
State: Minnesota
Zip Code: 55429


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Reviews
THE BEST EXPERIENCE YOU CAN POSSIBLY HAVE FROM A DEALERSHIP. I have never encountered a good customer service experience from any dealership but this dealership. Abdi was my sales person and he took me step to step on purchasing my vehicle, Such an easy breeze. Gave him the price range I was looking for and and came to a wonderful deal! In love the car he gave me, it was the exact same car i was looking into! I loved this place so much that I purchased another vehicle from DAVID same experience!!!! Man I love these people
8 years ago (28-10-2017)
Bought my Toyota from Volkswagen. My car just got recalled, everyone recommended Brookdale. Their service department opens early and closes late. I was able to come in right away following my recall notification. They said it would only take a few hours to replace the part, but I gave them an extra task to do, and they still delivered on-time. I took a rental, because who can fix a car so quickly? They had my car done before lunch. Money worth spent and they sent me fresh baked cookies. 🙌 It's not Sweet Martha's, but it'll do.
8 years ago (11-10-2017)
After a bad experience with another dealership, staff at Brookdale Toyota took us under their wing. They worked up a great deal for us very quickly. We were so impressed at how thoroughly they explained everything and all departments worked so well together. We will be back for our next purchase, without a doubt! Thank you for making us feel like valued Toyota customers! Thank you to Abdi, Paula, Caroline, Amanda, Brittany and Dominic!
8 years ago (17-10-2017)
I had a wonderful experience buying my Rav 4! Bill is always so helpful and professional. He made this buying experience so easy and explained all the nice features my new vehicle has. This will be a long term vehicle for me but I will definitely be referring my friends and family to Luther Brookdale Toyota!
8 years ago (17-10-2017)
Wow!!! This Luther dealership in Brooklyn Park is excellent! My first time there and surprisingly impressed. I needed to get tires rotated on my Prius, I am new to the area and searched for closest Toyota dealership near me. The dealership is pretty new?? Well it looks new, the employees are professional and courteous, excellent customer waiting area, this place is run like a finely tuned sports car-it is tight!! I was there about 45min. For a 10am appt. pulled up to service door which auto opens, pulled in was immediately greeted by woman who got the basics from my car such as plate # & mileage I was told to go inside to talk w service advisor. He got all my personal info entered and told me it'd be about 45min-hour and said I could wait inside in the waiting room. The wait room is huge and clean. there were plenty of people in there but it was not obnoxiously loud, if that makes sense. There is free coffee, tea, water, cookies etc...& plenty of vending machines for whatever else. There are large screens TVs on the walls, plenty of chairs and the daily newspaper, which I don't know how long it's been since I've actually read a newspaper. With all the other customers around I was pleasantly surprised at how quiet and well... respectful everyone was, I've been in other dealerships high end and low end and the waiting rooms were never this nice. The service dept employees come in and say your name when work is done and bring you up to the desk to pay&or check out and pick up your keys. They tell you where your car is and off you go. Also, you get a free car wash and the inside of my car smelled fresh! Bonus!! I never write reviews unless something is really horrible or exceptional, the visit to Luther Toyota was indeed exceptional!! Thank you, I will definitely be coming back! PS just got in the mail a Thank You tin of some yummy cookies, wow!! Thank You right back! 👍
8 years ago (08-10-2017)
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