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Macy's

  1. Minnesota
  2. Minnesota Department Store
  3. Eden Prairie Furniture Store
  4. Robbinsdale Department Store
  5. Edina Store

Reviews, get directions and contact details for Macy's

Macy's

Story

Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Southdale offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture. Plan your visit to 100 Southdale Center Edina MN 55435 today!

Address: 100 Southdale Center, Edina, MN 55435, USA
Phone: (952) 924-6600
State: Minnesota
Zip Code: 55435


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews
My grandmother purchased two chairs back in July of 2017 and when delivered in September one arrived broken. Salesman Rick Pugh says he is unable to help and directed my 87 year old grandmother to someone in Florida. If this doesn't get fixed I will just return them to the location of purchase for a refund. Her name is Mrs. Anderson, you should be able to find her info with this info. I would not recommend making a purchase at this location.
7 years ago (31-12-2017)
Went shopping for a suit or two, I didn't know much going in and needed help. Kelly was the absolute MVP!!! She helped me try a handful of brands to make sure what fit me the best and ran around and helped get me some awesome shirts that fit and matched. I normally don't review stuff but Kelly saved my life because I couldn't have gotten this done without her or would have taken hours and probably would have gave up. Great prices, sales, options, and obviously the help. Awesome.
8 years ago (22-05-2017)
The lady at the counter was new, so she had us standing around at least 20 minutes and kept asking me to swipe my card, which caused my card's fraud alert system to block it. After she asked me to swipe it about 4 times, she finally said it was asking me to call the bank.. Her associate, CHANELL, in the back decides to step in and says, very loudly, with several other people within hearing distance, "YOU MUST NOT HAVE ENOUGH MONEY IN YOUR ACCOUNT" ummmmm excuse me?? It says to call the bank, probably because your colleague asked me to swipe it a million times and can't figure out how to take a debit payment, and who asked you to advise me on whether or not I have enough money in my account?? Super rude lady, very dismissive and made me feel like I was stealing for trying to buy a dress.. I went home, called my bank, had the fraud issue sorted and was able to place an order online within 5 minutes... and this is why big box stored are shutting down- when they can't even provide the service that is supposed to make them better than online :|
7 years ago (19-11-2017)
I bought a Michael Kors women's jacket online, however, the color did not turn out as what the picture was showing online, so I brought it into Macy's Southdale to return. I parked by the men's department so I just brought it to one of the less busy counters (one where they sell men's suit and ties) to return. When I got there, there was only one associate helping another woman with a return, and there was this middle age male associate, Daryl, that appears to be shopping while he is working his shift (looking at different ties), he saw the line at the register but did not jump onto the register to help out the other associate until she asked. When he got to the register, I told him I needed to return this women's jacket. His first question "are you in a rush?", and I said "yes", then he went on to say "well next time leave enough time so you can return it to the correct department, women's jacket is downstairs", shocked at his snarky comment to a customer, I just said "ok". After he was done doing the return his last comment to me was "leave enough time next time because I like things being in the right dept". I'm very upset about this experience because it is NOT my job to go to the correct dept to return an item, from what I understand (when I also used to work in retail) that is it a sale associate's job to assist the customer and not make it a hassle for them regardless if they are buying or returning, and it is their job to bring the items back to the correct dept; customers can buy and return things at any counters they wish that is convenient for them (of course unless it's cosmetics and fragrances where those associates get a commission). His attitude towards me was unacceptable because, from his tone, it was very disrespectful and "snappy". I usually shop at Macy's Ridgedale but since I was in the Edina area today, just thought I'd go to this one instead, but with such unpleasant experience I most likely will never return to this location. Unfortunately, I was unable to speak to a manager in the store today since I was in a rush, but I will be calling tomorrow to make sure my concern about their lack of customer service is noted.
7 years ago (03-12-2017)
This Macy's has some of the most friendly staff I have ever seen! Good home section and very nice ambience overall.
7 years ago (27-10-2017)
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