ManorCare Health Services - Oak Lawn East

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A Proven Leader in Skilled Nursing and Rehabilitation Care

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A Proven Leader in Skilled Nursing and Rehabilitation Care

Address: 9401 S Kostner Ave, Oak Lawn, IL 60453, USA

Phone: (708) 423-7882

Website

State: Illinois

Zip Code: 60453

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

I'm so disappointed with this facility. When I had a tour I was so happy (we had just left a nightmare on wabash) the place was clean I love the size of rooms, the social worker was off the chain I fell in love I just new he would be able to be rehabable  here and I could get him home. Speech call told be what there plan of action was, the dietician called gave me what she was doing. Oh wow I'm loving it all I need to talked to now is OT and PT and the wound nurse, bc use at wabash we got a very early stage beds store. Kept asking for to see wound nurse. Just physically saw her on 10/17/17, spoke with her maybe abt a week ago. What I come to learn is manor care has the best and I mean the very best OT & PT ever. There are 2 nurses that I will name that took care of my husband is Jeanette, and Michelle, Mario is indifference neither hot nor cold. The CNA Chrystal is good. Here's were the nightmare on wabash picks up  at the nightmare on Koster the bed sore mentioned earlier has escalated into a monster five times or more it's orginally size. Why? Because of neglect whoever is responsible for cleaning or turning him has failed completely at their job. On top of that  he has contacted Cdiff, he was handle by someone who knows he's in isolation and didn't wear a gown or gloves therefore putting others in harms way. So disappointed  with manor care

 8 years ago (17-10-2017)

Went to see my mother in law who had a hip replacement. She was in therapy for an hour and visiting with me in the lounge for a little over an hour. Before visiting we asked if they could make her bed. After being gone for those 2 hours it still wasn't done. We then asked for the linen to do it ourselves. They disnt want to do that. Finally brought the linens in and said they would be back to change it. My cousin who is a nurse and I changed then ourselves and helped her in the bed and continues to visit no one ever returned. My mother in law asked for one of the diapers to be put on the bed bc that morning she called and waited and waited for a nurse to go to the bathroom and they never came so she had to use the bathroom in the bed on herself! These nurses were not friendly, no sense of urgency, they are not present. I am disgusted and angry!

 8 years ago (14-06-2017)

Please do not send anyone you care for to this facility. My mother has had to wait days for proper care, she waited and hour for a bed pan. Pain meds forget it. The staff is rude, I have had to call all the way from Florida just to get a nurse to go to my mother's room, after calling for 2 hours.  It's ridiculous. I will be removing my mother as soon as I get there in a couple days. If it wasn't for me having to work, I would have taken her out of there. 

 10 years ago (24-07-2015)

I've been here for over fourteen hrs still waiting for my pain meds the Dr from what I can tell change your medications without talking to you or your family now I'm rating this less than one star. Will update later.

 10 years ago (01-10-2015)

Excellent Facility

 8 years ago (19-01-2017)

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