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Reviews, get directions and contact details for Mark One Financial

Address: 6410 Southpoint Pkwy, Jacksonville, FL 32216, USA
Phone: (904) 899-8300
State: Florida
City: Jacksonville
Zip Code: 32216


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
My car loan goes through this company. They are so rude. If my payment is a day kate, they send text messages and call everyday. Please do not go through these people for anything. All they care about is money. God is my witness, this company is terrible!!
8 years ago (14-11-2017)
No one ever knows what's going on. Jesus Christ. It's the last time I'll ever go through Mark one . Or should I say Centrus auto. Work your stuff out people. most of their customer service REPS needs lots of training and no one is on the same page. they need lots and lots of training. this company was and still is my worst nightmare. would not recommend it to anyone. one star is to much for this company and i hope corporate is happy with their stupid reps.
8 years ago (09-03-2017)
I have been financing my car for over a year.. but now every time we call to make payments or even try to log in online the call hangups after submitting my acct info and the website say my account is inactive ... called to get a customer rep but it also hang up the call.. pretty BAD BUSINESS when you try to be a good payee and the bank does not have good platforms for you to make your payment... I just wanna make my payment and you don"t want it??? don"t come repo my car after...I try
8 years ago (18-04-2017)
This the worst that you can find. Very unprofessional people. Do not care about their customers. There is not communication in between departments. You have to talk about the same issue over and over again with them. Do not even try
9 years ago (09-01-2017)
I have a vehicle through the company, I make my payment on time every month never have any issues. In some cases if you pay online they may call you asking about your payment, that is only because it has not been processed yet and they have no way of knowing you made it. It will not show up as "late" once it goes through. My insurance did jump randomly because they said I did not have insurance when I clearly did. All i had to do was sent them a copy and it was removed. Every person I have spoken too was polite. Only once was I passed around there office on the phone but hey it happens. They have financed you for a reason, be sure to pay on time and you will have no issues.
10 years ago (05-10-2015)
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