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Reviews, get directions and contact details for Martinizing Dry Cleaning - McMillan

Address: 13601 W McMillan Rd #101, Boise, ID 83713, USA
Phone: (208) 938-9000
State: Idaho
City: Boise
Zip Code: 83713


Opening Hours

Monday: 7:00 AM – 6:30 PM
Tuesday: 7:00 AM – 6:30 PM
Wednesday: 7:00 AM – 6:30 PM
Thursday: 7:00 AM – 6:30 PM
Friday: 7:00 AM – 6:30 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

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Reviews
I have given this company every opportunity to resolve this with me in private to no avail. This was absolutely THE worst quality and service I've ever experienced. I have been trying to get a status on my now 2 week overdue dry cleaning order. No one has been able to give me answers as to where it is, what the hold up is, or how much longer it will take. I've contacted the staff at the store (in person and by phone) and the people at the plant - who a customer should not have to contact directly - with no results or follow through on their promise to "get back to me". I'm beginning to think my garment is ruined and no one wants to take responsibility. This lack of accountability is unacceptable, not only because I have had to find an alternate outfit for the earmarked event it was being cleaned for, but it was also part of a larger order which came back looking like it was pressed and hung by 6-year olds. The "MIA" piece was one I sent back for redo because it came back with dye on the collar that wasn't there when I first brought it in (it was brand new). Take your precious clothes elsewhere people. This company obviously does not take pride in what they do, or appreciate the business. I just moved to the area and decided to give them a try...first and last time.
8 years ago (29-11-2016)
Helpful staff, but pricing is a little higher than some other places nearby.
8 years ago (24-06-2017)
Great service! The workers are all very nice and do a great job.
15 years ago (21-01-2011)
I took in a $150 winter coat to be cleaned and when it came back it was still dirty and the dye from a small brand logo patch had bled all over, despite the coat having been laundered before. They kept it another week, removed the patch and the stain, and then gave it back to me without the patch. The coat still has obvious signs of dirt on it but its been 2 weeks and I need it back before Spring. I'll just throw it in the washing machine next time, can't be any worse.
16 years ago (17-02-2010)
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