MASON TIRE & AUTO SERVICE

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Address: 1700 SC-544, Conway, SC 29526, USA

Phone: (843) 349-0122

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State: South Carolina

City: Conway

Zip Code: 29526

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Reviews

Came in for an oil change and my car returned with the key stuck in the ignition. Came back the next morning with the issue and they fixed it, no charge. David and Kyle were very helpful and friendly, and they had someone explain how to release the key should the issue happen again.

 8 years ago (04-05-2017)

Waiting over an hour for an oil change when they're not busy isn't cool. Should have been done in 20 mins with the lack of work they had going on.

 8 years ago (11-07-2017)

I have come here for all my service needs over the past few years and have sent several friends here for the same but each time the service gets worse and I will no longer continue to get work done here. I recently submitted a request for a quote  online and waited for a week with no response. So I called and again asked for a quote, they said they would get that info and call me back in 10 minutes, well again it's a few days later and both my requests have gone unanswered for work that I desperately need done. So I will get work done somewhere else that wants to keep their customers and receive recommendations to potential customers.

 8 years ago (26-06-2017)

I think I've gotten 3 tires from here now (due to extremely bad luck with nails and whatnot). Started going here after my previous place forgot to fill up my tire and drove on 10lbs of air. Tires reasonably priced and always done in a reasonable amount of time. No problems with this place.

 9 years ago (14-11-2016)

To: Mr Kevin Knipper

Your vehicle came in with check engine light on, you asked for just plugs to be replaced, we advised that may not fix the running issue and we could scan computer and see why your check engine light in on. you said go ahead and do that, your vehicle came back with multiple engine codes, we asked why the starting fluid was on seat, you stated that's the only way it will start. we recommended plugs, wires, distributor cap, Rotor & fuel filter. plus It could need more repairs after. we gave you a honest quote that you did not want in writing. also, we did try to speak with you on theses matters and you tried to use your Security badge as power. we respect anyone with a badge but not when they raise there voice and disrespect us as we are trying to help you, some vehicles if they are not maintained properly will cost later in repairs, that's why we take care of all our customers with respect to there vehicles and inspect them for any issues and advise them of repairs needed. Mason Tire has been around since 1984 and respect all customers that come in. we have a honest team of employees. If you could not afford the repairs we have others means of payment you could have used. As far as loyalty to customers we are very loyal to every NEW and RETURN Customers.

 9 years ago (16-05-2016)

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MASON TIRE & AUTO SERVICE

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