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Reviews, get directions and contact details for Mavis Discount Tire

Mavis Discount Tire

Story

Mavis Discount Tire is one of the largest independent multi-brand tire retailers in the United States and offers a menu of additional automotive services including brakes, alignments, suspension, shocks, struts, oil changes, battery replacement and exhaust work. Mavis Discount Tire stocks a large selection of brand name passenger, performance, light truck, SUV/CUV and winter tires all backed by a tire price match guarantee. Mavis' tire prices won't be beat. Come visit us at Mavis Discount Tire in Irondequoit, New York today or at mavistire.com.

Address: 1490 East Ridge Road, Rochester, NY 14621, USA
Phone: (585) 544-1410
State: New York
City: Rochester
Zip Code: 14621


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
I needed a set of 4 new tires the night before a huge snow storm. These guys stayed an hour late to help me and the assistant manager (Chuck?) was wonderful. He asked if I had any other issues with my car and when I listed them, he promptly went to look at them while it was up on the lift. I honestly expected him to return and say I needed hundreds of dollars in work done. Instead, he gave me tips on how to treat them myself! I was blown away by his kindness and honesty. Wonderful experience!
7 years ago (25-02-2018)
Fast service! Professional techs and expert advice for a great price! See for youself and call to get a quote. You won't be disappointed.
7 years ago (16-05-2018)
Where do I begin. I bought tires from this store a year ago, they performed an alignment and never gave me a paper with the adjustments. I figured they forgot but I soon realized (as I was driving) that the alignment that I paid for was never done. I called them back and told them my wheel was still not straight, they made another appointment for me to come in. After the 2nd time the wheel was exactly the same as it was before, I then looked under the truck and found that they slashed a ball joint boot and put grease in (completely unprofessional). I then called for the 3rd time now and the manager "Joe" said I have over sized tires and there was nothing else that could be done to it. My tires are the same EXACT tires that come stock from the factory 265/70/17, there was and is nothing special or aftermarket about my tires. I later did some research and found out that most chains like these cannot properly do an alignment on trucks as they do not have the proper training nor equipment (small cars only) yet they will gladly accept your money and do nothing to align your vehicle. I reached out to the corporate office and spoke with upper management, he seemed very sympathetic to my situation and offered to send me a check in the mail equal to the alignment I paid for but never received. The offer came AFTER I told him that I am a business man and will take my business else where is this is how they do business. He asked for my address and gave me the speech of every customer is important ect. To this day I have never received a check and will not do business with Mavis Discount tire. Although I will continue to use them for flat repairs as I know it costs them money and time, the same money and time that they so recklessly wasted of mine. If you do your research as I did, you will read through the reviews and see all the negative reviews on the manager "Joe" at this location, obviously the man has no respect or regard for his customers, nor does his upper management either. Mavis Tire is NOT RECOMMENDED!
7 years ago (15-05-2018)
This group of people know what they do, they inspect the complete car and they give recommendations without any commitment, not like others who just want to take your money. tremendous customer service, especially Mr. Mike, very friendly and professional. I decided that they fix my car because I could not wait any longer and it was already there and I was surprised when they charged me for all the work because I found it very cheap based on what some others have already quoted
7 years ago (29-04-2018)
Got an alignment . 4 tires. 4 breaks. 4 rotors 4 calipers. A battery. Oil and lube job. Wash and cleaned my Jeep liberty sport and were totally professional and gave me better prices than all the places I checked including Walmart etc. One rotor went bad six months later and fixed it for free fast. Great place . It was the location that was across from chipolti at corner on ridge.road.
7 years ago (26-04-2018)
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