McDonald's

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"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."

Address: 710 NE 98th Cir , Vancouver 98665, WA, US

Phone: (360) 574-4289

State: WA

City: Vancouver

Zip Code: 98665

Opening Hours

Monday: 05:00-00:00
Tuesday: 05:00-00:00
Wednesday: 05:00-00:00
Thursday: 05:00-00:00
Friday: 05:00-01:00
Saturday: 05:00-01:00
Sunday: 05:00-00:00

Update Info

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Reviews

I went to this McDonald's 710 NE 98th Cir, Vancouver, WA 98665 to pick up an order for Doordash on  7.14th.2022 at almost 8pm. While waiting because it was a very hot and humid day, I tried to order a Fanta Freeze from the kiost but was having problem paying for it with my debit card. I asked one employee for assistance, he said he's on his break and told me to ask other employees to help me with it. Okay fine. I asked couple other employees who was there to help me to pay for my selection at the kiosk because I've never used it before and couldn't figured it out.  They both just looked at each other and acted as if they didn't hear me or understand what I was saying. I was about to say something else then there's another employee, a girl came over by me and said "you gotta press the submit button" I responded thinking this girl was trying to help me out, "but I don't see any submit button on here?"  This girl looked at me angrily and kept saying about I have to "hit thr submit button" but she was not a very nice person and just doesn't know how to make sure people whom she spoke to can understand what's she's talking about. I was still confused, not getting any help on paying for my Fanta free drink, and my Doordash order was ready so I went to grab the bag and said to all three employees, "okay well nevermind I don't know what you're talking about, but I gotta go." Then I grabbed the bag that was made for Doordasb delivery and attempted to leave. The 1 dude yanked the brown bag back from me, and the girl went to my face and said, "I will not let you get this until I personally see you hit that submit button!"  I still didn't understand what submit button she talked about. It took me about 5 minutes to realized that she was talking about the Doordash delivery order that I was assigned to pick up and that she wasn't gonna let me take the order to go anywhere before she sees me confirm and/o r hit the submit button? The whole time the three employees was looking and talking to me like I was trying to steal something from there. Very unprofessional and makes me feel most definitely they really are not happy with their jobs, and it shows by they way they're not helping customers, maybe that McDonald's is located in a somewhat ghetto place of town maybe they were assuming that I was a bum who was trying to steal their food or something??  I left after hitting the submit button. Actually that girl hits the "confirm" button for me on the Doordash app on my phone before I was allowed to take the order to deliver to my Doordash customer. I left that ghetto McDonald's  710 NE 98th Cir, Vancouver, WA 98665 very upset and irritated without the Fanta freeze because the 2 guys and this 1 girl didn't bother to help me paying for it on the kiosk. But most importantly I was treated very badly being talked to in a very rude and disrespectful manner.  I called back about 30 minutes and asked to speak with the manager on shift. She got on the phone and said that her boss was the one who is responsible for making the employees at this McDonald's see Doordash people to ""verify" the order before they leave the premises because there's a lot of times when people trying to steal their food??? I asked her why do the staff there has to talk to people in that type of accusing manner and she kept saying it was her "boss' idea" and that they have had to deal with a lot of theft of food there. She never apologized for what happened to me or addressed and answered any of my questions and concerns.  I'm not sure why every single employees at this McDonald's seems as if they're not trained on customer service and why are they so not happy with their jobs, because it showed thru their attitude. I will never come here again for myself, or for Doordash. Without a doubt, this McDonald's needs to retrain their who staff about being more polite and professional on their jobs. If i could give this location a "0" point I would but the lowest is "1' so reluctantly I had to give them "1" point, not because they  had earned it.

Ridiculously long wait to take our order even though there was no line in front of us. Cashiers started taking the order of someone who pulled up several minutes after us without taking our order. They had us pull forward to a spot to wait, in total it took more than ten minutes to get our food and the employee didn’t even bring out the happy meal we ordered. We had to repeat our order three times to the cashier to make sure our order was correct and because she asked us what every single one of our items was immediately after we said it. Absolutely ridiculous and I would never use this location again.

So like the common people we are we order through the app me and my wife. And we wait and wait and I get my order after 10 minutes and my wife ordered before me a 10-piece and two drinks question is why does my wife's food have to sit out and wait while nobody is trying to hand it out or even say the number. We were not the only customers that were waiting for a long period. this other group of people were waiting longer than we in their vehicle in the pickup spot. POOR CUSTOMER SERVICE TOO MUCH DRAMA IN THE KITCHEN WE'RE NOT ATTENTIVE OF ANYTHING

New employees need to be shown how to fill the bags of ice show they are full and you're getting what you're paying for. Most of the employees are really wonderful and they're very kind to always give me a small cup of water for my cat who travels with me constantly

3 orders and 2 were wrong. Had to have 2 burgers redone and I didn't realize till I was down the road that I received sweet tea non unsweetened. The manager also put the 2 incorrect burgers I opened and looked at back on the food line for the next customer. They were not tossed out. So disgusted that I have to stop after going through a drive thru and check my order at all McDonalds.  80% of the time the order is wrong.

Matt Hadwin has a high standard that this location falls well outside of. Their expo is awful, multiple times have I been missing items and almost always receive poor quality fries and nuggets. Customer service is beyond terrible and it certainly seems that nobody is doing anything to change it. Will not be returning to this location.

Food was decently hot. Tasted great. But I think what makes this place stand out from others is the attention to detail of cleanliness. Staff is incredibly nice and helpful.  Kid-friendliness: Definitely a kid friendly environment.

I've been fortunate and never been disappointed by McDonalds.  I wasn't able to eat it a lot when I was younger. Now I might eat too much.Food: 5/5

On a beautiful day, the polite, patient and lovely sunny boy waiter at the cashier quickly taught me to complete the online order. McDonald's French fries with ketchup are the best.

Fries were brown and cold, and tasted awful, like hour old fries that was refried in attempt to be warm. Ordered a bacon quarter pounder, no bacon. Not pressed just disappointed.

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