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Metro Ford

  1. New York
  2. Niskayuna Car Dealer

Reviews, get directions and contact details for Metro Ford

Metro Ford

About

Check out this week's GAME'S and ENTER to WIN! Metro Ford is The Experience You've Been Looking For!

Story

Congratulations...you're ready to purchase a vehicle! Whether new or pre-owned, Metro Ford of Schenectady has the experience you've been looking for! From the moment you step into our state of the art showroom you will feel at ease. Our experienced sales staff will walk you through the process and will help you to get into the car that fits your life and your dreams! And if the need arises, the Metro Ford Collision Center is fully equipped and capable of handling all automotive repair and service needs. Get more information on our dealership, our Collision Center services and a full list of our inventory at www.metrofordny.com.

Products

Ford, Preowned, Service

Address: 3601 State St, Schenectady, NY 12304, USA
Phone: (518) 382-1010
State: New York
Zip Code: 12304


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Reviews
If you are looking for a car and want a great deal go see Aj!! He will actually listen to what you want and try to find the best match at the best price instead of trying to stick you in the most expensive vehicle just to make money off of you!! Dave W in finance is amazing as well, he will look around for the best possible rate he can find you and makes the process so simple. The staff and customer service at metro ford is unbeatable!!
8 years ago (13-07-2017)
Horrible customer service. I called on Monday to have a minor issue with my truck looked at and they said to bring it Thursday. I asked if I should make an appointment and they told me that wouldn't be necessary. I showed up Thursday morning ~9am to drop off my truck for the day and explained to them that I'm in from out of town and would need my truck back by end of day. They told me they were busy but it shouldn't be a problem. I called at 3pm and they hadn't even looked at my truck and told me that I could leave it another day or come pick it. I opted to pick it because once again I explained to them I was in from out of town. Guy at the service desk just didn't seem to care and told me they were still backed up from Wednesday. I have no problem with a shop being busy but they wasted my time when I could have simply taken it somewhere else. Would never recommend these guys to anyone.
8 years ago (08-06-2017)
5 stars is not enough for the staff at Metro Ford. A year ago my wife and I decided it was time to upgrade to a newer vehicle. Our financial status was not the best and chose a pre-owned vehicle. After searching the Web and multiple recommendations, we found ourselves in the showroom of Metro Ford. There, we were greeted by the friendly staff. An older gentleman by the name of Joe, helped us in finding the vehicle that was best for us, one we could afford and we were comfortable with. We have 3 children, so something roomy was a must. We chose the ford edge. Through the process Joe did all that he could to ensure we were choosing the right vehicle. We were not swayed or pressured and felt right at home. Today, we purchased another vehicle from metro ford, a ford explorer, because of how simple and comforting the first experience was. This experience was just as great as the last. A fella by the name of Joe Amash was in on helping us find a vehicle this time around. Once again, we did not feel pressured or swayed in buying something we didn't want. Joe was fantastic. The explorer we were interested seemed to be out of our reach financially. Joe worked his magic and fought to ensure the delivery of the vehicle. He didn't give up on us or for us. That's what great salesmen do. Going to an auto dealership can be quite frightening. Most places will pressure you and sway your decisions. Possibly, making you purchase a vehicle that is not right for you. The staff at metro ford did the exact opposite. From the finance dept., to the salesmen, to the secretary's, these folks are top notch . I will not go anywhere else.
8 years ago (06-06-2017)
Salesman William Thorpe was thoughtful, patient and low stress. One of the best car buying experiences of my life. I highly recommend Metro Ford to anyone interested in personal service when buying a car.
8 years ago (13-06-2017)
All I gotta say is they handle your issues and keep it professional fast and extremely customer service oriented. Donny as the advisor and my tech mike were top top notch. Thanks giys!
8 years ago (06-06-2017)
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