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Monro Muffler Brake & Service

  1. New York
  2. Perinton Car Repair

Reviews, get directions and contact details for Monro Muffler Brake & Service

Story

Monro Muffler Brake & Service is your source in Penfield, NY for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed. Monro's One Easy Price pricing policy guarantees you the lowest total price on all your auto service, repair and tire needs.

Address: 2055 Fairport Nine Mile Point Rd, Penfield, NY 14526, USA
Phone: (585) 377-7970
State: New York
Zip Code: 14526


Update Info
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Reviews
I've been going to the Penfield Montero Muffler and Brakes for probably more than 7 years. Currently, the men who work there are as talented and polite as the men who worked there previously. Bob, the manager, never steers me wrong, and neither does Lloyd, a mechanic, the two I've known the longest (with Lloyd as the front being the one I've known for the entire time I've been a customer there). Their prices are competitive, but unlike other places that I've had the misfortune of bringing my vehicle to, they don't haggle or dicker. One place I went to, after they quoted me what they would charge me for a job, heard me make arrangements for my car to get towed to Monro and only then offered me the same price as Monro, which was three hundred dollars less. I left and let Monro take care of my truck. Zack, Sean (hope I'm spelling it correctly), Mike, Lloyd, and Bob are good professional men. They're fun to kibbutz with and I always feel that I got my money's worth. Today, they made an error in the part I needed. They left the newer part on, ate the cost, got me the correct part, and completed the job. Saved me $400. I'm loyal for a reason.
10 years ago (02-03-2017)
Please do not bring your car to this place. They are extremely dishonest peope. I brought my car here to get my emergency brake reguardless of reviews. I was totally shocked because of the stupidity and dishonest of this place. The guys told me it would cost $550 to chage my shoe brake and rotor. I simply refused. While checking out, he asked me to pay $140 for getting my car checked out. I told him this is rediculous and refused to pay (My friends, no one charge you for just looking at it) I asked the same brand store and he told me checking is free so keep that in mind. If he do not let you go then call the police. He then later let me go. The idiot named Jack who is representative at the store is the one who defaulted me. Be aware.
10 years ago (07-12-2016)
Pretty poor. Can't even patch a leaking tire properly. Had to take it BACK. It's pretty obvious these people are amateurs.
11 years ago (25-04-2016)
I had stopped in on a very cold day this past winter and I had already gone to 3 different places to put air in my tires. All the hoses were frozen. I stopped by to get a little more air in my tires as they were low from the weather, I explained my information, and I even asked if they could just throw a line out to me, I could do it myself. I was told the wait was going to be about 2 hours.... A very quick, 3 minute job, I'm told I have to wait 2 hours... Worst..service..ever..
11 years ago (12-03-2016)
Worst service ever.Will not go again.
10 years ago (23-01-2017)
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