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Reviews, get directions and contact details for Montgomery Trace Apartment Homes

Montgomery Trace Apartment Homes
Address: 14120 Grand Pre Rd, Silver Spring, MD 20906, USA
Phone: (301) 485-5967
State: Maryland
City: Silver Spring
Zip Code: 20906


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed


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Reviews
I didn't like this apartment. This apartment has no good parking system at all. I guess the visitors are not allowed to visit this apartment. Also the link with the towing company sucks. They destroyed my car within half an hour interval. Hope will not go in this apartment. Be careful who goes there.
7 years ago (13-01-2018)
I lived at Montgomery Trace Apartments from 2016-2017. Pros: - The friendly neighbors we had were very, very sweet. The younger kids in the neighborhood are good as well. - Landlords (Stephanie especially) working at the rental were very friendly and wonderful, I felt bad when I was leaving because they were such great folks. They handled all of our issues with grace and empathy. For example, there was a miscommunication in which we were fined a 400$ fee as we paid rent late since we had thought the due date was 5 days later than it actually was. Once we figured out the problem, we talked to the management and promptly paid our rent - the management was happy to take off the 400$ fee as we had never paid late beforehand. - Pet friendly, the small fenced in dog park was a great asset. - The apartments themselves are quite nice! The granite countertops in the kitchen and bathroom are impressive for the price of the apartments. - Maintenance people were super friendly and very prompt (issues were taken care of in a day or less). However, see cons section... Cons: - Dog poop everywhere on the lawns, there is no enforcement to make people clean it up and no landscaping service that cleans it. - Constant smell of weed in the bathroom coming through the ventilation system. Not to mention people brazenly walking throughout the community smoking joints or being extremely loud at night. This was not just an issue I had - multiple neighbors told me as well about the smell of weed in their apartments, or loud parties at night. - Goes hand in hand with sketchy people walking around at night. There's a park across the street that is both a positive and a negative - good place for young kids to play afterschool, but becomes a harbor for loiterers during the nighttime. - Creaky floors and thin walls - we could hear partying and the TV playing from upstairs. - Our washing machine broke twice, and flooded our apartment causing damage to furniture. The maintenance people solved this by simply bringing us a new washing machine each time, which was frustrating since the issue was clearly with plumbing, and we had to wait several days for a fix. Additionally in general maintenance fixes tend to be very slipshod in these apartments - for example, we noticed a wet patch on the ceiling that was due to a leak. They simply painted over it to fix it. - Cockroaches in the kitchen...this wasn't as awful as you would think, as they were small (around 1 - 1.5 cm large) and on the floor instead of the tables/counters - but they were still cockroaches, and still in our apartment. I should mention we live very cleanly, we don't leave food lying around and do the dishes every day. The exterminator was fairly incompetent as well as it took them three tries to eliminate the cockroaches. One of my neighbors also mentioned she had a mouse problem as well...it's really not OK for the landlord to ignore that sort of thing. - We had packages stolen from our front door step, as well as packages that were clearly opened and left there. The thieves must have been fairly stupid though, as they (thankfully) stole a 30$ nightgown but left the 250$ Playstation 4. - Along with the good neighbors, there were the bad as well. For example, in the parking lot a woman managed to total a truck, clip my car, and ram the truck into two other cars. Since the woman didn't have adequate insurance to cover everyone's damages, this ended up becoming a huge procedure that caused great headache for the poor neighbor with the totaled truck, along with everyone else. - There has been some heavy crime along neighboring streets, including robbery/homicide. Although we weren't affected by it and it wasn't on our street, it definitely made me nervous to walk with my dog at night. - Getting to DC or College Park and back is very time-consuming due to heavy traffic along Georgia Ave and 495. It takes around 1 hour to get to DC without traffic, and 1.5 hours with traffic, and approximately 40 minutes to get to College Park. (Review was also posted on Yelp as well)
7 years ago (14-03-2018)
I'm very disappointed with how this complex handles things. They rail you in with good rates but fail you to inform you of STUPID senseless fees. You have to pay for stove usage like seriously where they do that and you have to pay for hot water and gas separately makes no sense whatsoever. This is something that should've been explained to me before signing my lease but instead i was rush into it. I will definitely be leaving this unprofessional and unpleasant place as soon as i can.
8 years ago (13-10-2017)
My partner and I have been living in Montgomery trace for almost 2 years. We love calling this place our home. Its very pleasant and comfortable. Since living here we have seen many changes to the complex for the better. The management team concern themselves with new ways to make the complex better and safer for the community. The staff more importantly is what makes living there great. Everyone is very professional and extremely kind, from the cleaning crews to the leasing consultants. I have known Karind the manager of the leasing office since we moved in, shes been great and always on top of things. We are so confident with Montgomery trace that my mother in law is moving into the complex in just a few weeks and we are excited and soon my sister in law is thinking of moving in as well.
8 years ago (04-03-2017)
Great tour, good size apts, I didn't move in but Shawntay was a GREAT leasing person & I almost went here due to her awesome service. I looked at one of the renovated 1B and I loved the kitchen. Wish they would have had a top floor apt or a move in special to make up for it, but I really liked the space & washer/dryer in the apt.
8 years ago (12-05-2017)
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