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Reviews, get directions and contact details for Motel 6 Chino - Los Angeles Area

Address: 12266 Central Ave, Chino, CA 91710, USA
Phone: (909) 591-3877
State: California
City: Chino
Zip Code: 91710


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I wish there were negative stars for this place. I am writing on behalf of my daughter so I am a bit fired up, but the way she was treated is deplorable! She went to Chino for an important event and made her reservation in advance. She showed up at the hotel with her infant daughter and her luggage after a long day of travel, but they refused to give her a room. She did nothing wrong, she had the money, and she would have stayed two nights, but they refused because she is under 21. At 19, she is an adult, but they would rather turn her and her infant away on the streets than make an exception to their policy. I spoke with the front desk agent and their manager, Marisa. The only explanation they gave was that it is their policy. I called to ask if there was some sort of a solution, but in a manner very uncharacteristic to those working in the hospitality industry, they could not come up with any solution other than turning away business to their own establishment. Note to Marisa and her front desk staff, if you do not want to serve your guests, make money, or even be helpful to your guests, you should work in another industry. A last helpful tip; make that restriction clear to guests BEFORE THEY MAKE THEIR RESERVATIONS and save us all the trouble!
7 years ago (09-03-2018)
It was very clean. The floors and bathroom seems just remodeled. It was close to the 60 fwy and many eating places and stores were in walking distance. Very convenient.
7 years ago (11-03-2018)
Customer service was great, location was one that felt safe. My room was clean but had a slightly musty like odor that was immediately noticeable upon entering/re-entering the room but was not noticeable within 5 minutes of being in the room. Although being very close to the freeway, the sound of it could barely be heard. There are several restaurants and fast food providers available within walking distance and/or a couple minutes via car. Shopping is a block away. As a single woman, traveling with a dog, I would recommend this Motel 6 for location, comfort, convenience, price and safety.
8 years ago (04-11-2017)
Front desk and housekeeping staff have been great and accommodating to requests. Safe location with lots of restaurants within walking distance. Overall a very good motel 6
8 years ago (15-01-2018)
Well first of all I want to thank the girl in the front desk Emily. She was very helpful all times thanks to her I felt confident about my stay .The rooms were very clean I loved the fact you guys keep everything g in order. Well hope to see you guys soon.
8 years ago (18-01-2018)
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