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Reviews, get directions and contact details for Mountainside Fitness Surprise

Story

Mountainside Fitness is the largest locally owned fitness center chain in Arizona boasting 16 fitness centers throughout the Valley. As the leading fitness destination in Phoenix, we strive to provide our members value through 80 group classes weekly at every location, engaging childcare you can trust, state-of-the-art equipment, clean facilities, and of course, towel service. Simply put, Mountainside Fitness is your second home. We’re here to support you, from your heath & fitness journey to family fun. Because that’s the Mountainside Way.

Address: 15455 W Bell Rd, Surprise, AZ 85374, USA
Phone: (623) 889-0374
State: Arizona
City: Surprise
Zip Code: 85374


Opening Hours

Monday: 4:30 AM – 11:00 PM
Tuesday: 4:30 AM – 11:00 PM
Wednesday: 4:30 AM – 11:00 PM
Thursday: 4:30 AM – 11:00 PM
Friday: 4:30 AM – 9:00 PM
Saturday: 6:00 AM – 9:00 PM
Sunday: 6:00 AM – 9:00 PM

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Reviews
This gym is in a convenient location and was the only offering in Surprise for a long time. The prices are high for what is offered and the equipment is not very well maintained or clean. Bring your own wipes type of place or you will share the sweat of everyone from the day. And customer service here is touchy depending on who is at the counter. I would look around Surprise as there are much better options for better prices too.
8 years ago (22-11-2017)
We pay good money for our facilities im sick and tired of the franchise closing early. It’s approx 6pm on a Saturday and the gyms are closed at 5pm? Excuse me but what the hell are we paying for and why are you closed early? Explain! This company has terrible attention to Coustmer’s needs and wants. Seems like they don’t give two ships don’t get a membership at their locations if you plan on using it at night because their hours are unreliable and they like their time off.
7 years ago (17-02-2018)
Gym is far too expensive for what they offer. They've also just had a rate hike on all their members that will go into effect on May 1st. They cite the minimum wage increase which is laughable when they are opening a giant complex on Tempe River. Maybe if you didn't close at 9 on weekends and weren't constantly overcrowded the hike would be justified. 1/6/18 - Gym is still too expensive for what they offer. I just learned Planet Fitness is opening directly across the street with a bigger facility. You can say what you want about Planet Fitness not being a hardcore gym, but for 10 bucks a month vs 40, and 24 hours versus closing at 9PM on Fridays-Sundays, ill take it any day.
7 years ago (06-01-2018)
They need more dumbells and adjustable benches. I find myself standing around waiting for equipment to free up. And it is not just at the busiest times of the day, I workout at all different times and the free weight area (which is tiny for a gym of this size) is always the area most congested area. If they got rid of some of the machines that I hardly ever see being used and added more free weights it might be worth the price of admission.
8 years ago (13-11-2017)
Just went to try and get a membership for my family and what a joke. One one person working in member services. Waited for over an hour and after watching the employees there and hearing them complain about how they are short staffed and someone wasn't showing up for their shift. Watched the fitness manager just sit at his computer and not even bother getting up to help the poor girl in member services. A simple hello or hey let me show you around while you wait. Then to see their weigh in scale it's a cheap o scale you could buy at Walmart. Then for a girl with black hair come in to do reports at the member services desk with her kid walking around. Very unprofessional and no customer service. Wanted to get to a gym closer to home. No thanks we will stick with our gym.
8 years ago (30-09-2017)
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