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Mr. Rooter Plumbing of Seattle

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Reviews, get directions and contact details for Mr. Rooter Plumbing of Seattle

Address: 2000 S 116th St, Seattle, WA 98168, USA
Phone: (206) 823-2291
State: Washington
Zip Code: 98168


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Great service 2 days before Christmas when they unblocked our kitchen drain on the Saturday night before Xmas when we had a holiday brunch scheduled the next morning. This was on short notice. After working a long day the technician arrived at 7:30 was pleasant and got the job done in less than an hour.
8 years ago (27-12-2017)
I needed a camera to find and follow my line to the side sewer. Sean came and did it easy without a problem. The price was right as well. The plumbing joint I called to get a competitive quote was way higher. Thank you Mr. Rooter!
8 years ago (29-11-2017)
Michael was prompt and worked quickly. He took the time to talk me through what he was doing, shared his knowledge with me, and worked with me to finish off the project the way we wanted. His work area was left clean, and I sleep better at night knowing the project was done right the first time. He was upfront and honest about the whole project and the final cost so there were no surprises when it came time to settle the bill. We have already recommend him to a friend. Thank you!
8 years ago (31-05-2017)
This is an update to an earlier negative feedback reply I submitted earlier in December. At that time, I was less than satisfied with the service and communication that I received from Mr. Rooter regarding their repair of my tree root clogged sewer line which backed up again within two weeks after they assured me it was clear. Following my less-than-stellar review, Ruben Tabion reached out to me and promised to correct the problem and acknowledged that they had 'fallen short' of their own company standard of service. He assured me he would make it right and, to that end, offered to take the extra step, at no charge, of digging up the problem area again, about 5ft down, and removing a large root that could not be cleared with the water jet. He also offered to install an epoxy pipe liner at, what he assured me, was his cost so there would never be a worry about the tree roots finding a way back into the pipe in the future. I agreed to having the liner installed and the work was completed within a few days as promised and documented with photos as I was not able to be home while the crew was working. Ruben requested that when the re-filled dirt settles in the area, to let them know and they will return to add topsoil and replant grass in the spring.So... I will say that after a rocky start, Mr Rooter has recovered my confidence in their service and I would recommend them to anyone who found themselves up to their ankles in similar unfortunate circumstances. This is one of those 'Dirty Jobs' that backs up into our lives occasionally and I wouldn't hesitate to call Mr. Rooter for expert, considerate repair service.
7 years ago (02-01-2018)
We had a burst water heater pipe that needed immediate attention. Mr.Rooter sent Evans right away in half hour on a Saturday morning. Evans was very polite, corteous and knowledgeable. He gave us different options on how to fix the problem. Upon checking in with Dave the dispatcher at Mr.Rooters for our credit card payment, he was being rude to Evans. Not only it was unprofessional and disrespectful, it was a total inconsiderate of him to be rude to someone who was actually doing the actual job and getting dirty fixing it. Dave was just sitting in front of his computer and this type of unprofessionalism and rudeness to coworkers are toxic in anyones business. Next time be kind to people who is actually doing the job. Anyway, Evans did not stop until the problem was fixed and he fixed it good. Took longer than expected but I rather have someone take all the time they want and fix the problem right, than someone who took less time for a poor job. Good job Mr.Rooter for hiring Evans, he is a nice man and an excellent plumber!
8 years ago (16-12-2017)
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