NAPA Auto Parts - Genuine Parts Company

Reviews, get directions and contact details for NAPA Auto Parts - Genuine Parts Company

Address: 2665 W Dublin Granville Rd, Columbus, OH 43235, USA

Phone: (614) 766-1142

Website

State: Ohio

Zip Code: 43235

Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

This experience was awful!!!  The lady that "helped" me acted like she would rather do anything other then help me.  I told what I thought the part number was but that I wasn't sure, she offered no additional help.  When the part came out 5 min later, the package listed the wrong engine for my vehicle.  When I asked her about it, she just snidely said "that's the part you told me"!  From the side conversations that we're going  on there appeared to be some bigwig coming in.  They must be more important than paying customers.

If I could, I would give a -5 stars.

 7 years ago (05-01-2018)

NAPA promised me one price over the phone and then raised
the price when I went in to buy the part from them. They also decreased the amount that they offered for the old starter. I won't be giving them any more business nor any recommendations. No thanks for your disloyalty and your greed. Nasty business to work with when repairing your. Untrustworthy people, they say one thing and do another.

 7 years ago (05-01-2018)

They have everything you could need for your car.  But checking out can be super slow.  Parts people also check you out and they can be helping someone for ten minutes.

 7 years ago (31-01-2018)

Helpful service and a huge inventory. My go-to for parts.

 7 years ago (08-02-2018)

Very friendly, knowledgeable and helpful. I will recommend them to anyone needing car parts.

 7 years ago (15-01-2018)

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NAPA Auto Parts - Genuine Parts Company

Reviews, get directions and contact details for NAPA Auto Parts - Genuine Parts Company

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